Background: My wife and I are both in our late thirties, having sailed on two previous family cruises with Disney and Royal Caribbean. We loved the itinerary of this cruise, the time of the year that it sailed, and we like to try new things, so we booked. We looked forward to trying Celebrity.
Embarkation: Embarkation took a longer time because of the Eclipse coming back from a transatlantic, added with a thorough investigation from the different authorities. One of our bags (with most of the clothes) got to our cabin very late, which dampened our ability to get to sail away activities. We were in damage control mode. Oh well. It did come, but not without some stress.
Service: Overall pretty good. The crew and officers were very friendly. We did not have any complaints with this. We received a above and beyond moment, which came from Clare at Guest Services, who was the only member of that team (that we dealt with) who made sure that the job got done, and she followed up. Simply super!