We had cruised one other time on another cruise line and came close to giving up cruising.
However, Holland America and our experience throughout the process of selecting a cruse, booking, and the actual cruise was completely different from what we had experienced previously. I can only relate our experience and trust that it will be of benefit to others.
It all began with our cruise consultant Crystal Brooks, based in Seattle with HAL. Crystal worked with us for sometime, maintaining contact and advising of promotions that were available. She conveyed a personal interest and concern that we achieve exactly what we were seeking and that our experience with HAL would be the best possible. I would highly recommend her as a consultant to everyone. And, if she is an example of the consultant staff, HAL is truly blessed.
Excellent room. Well appointed and maintained by the staff. We really enjoyed the verandah and spent time there each day. Enjoyed breakfast there each day.