We booked the February 18 Los Angeles to Caldera and March 4 Caldera to Los Angeles via the Panama Canal while on two 2013 Azamara cruises (Norwegian Fjords and Hamburg to Southhapmpton). Normally, we book a future cruise or cruises while on board to take advantage of the booking on board discount. While these two Quest cruises generally met our expectations, for the first time in almost 5 years that we did not book a future cruise while on board.
Pre-Cruise Experience. Poor. Enough has already been said about the website functionality issues, Le Club Voyage changes and unilaterally changing the 25% shore excursion program.
Boarding & Back to Back Procedures. Excellent. Quick and seamless. We arrived at the ship around 11:30AM and were in our room by 1:30PM. The change over to the second cruise couldn’t have been handled better. We left the ship shortly before 8AM and had our pictures taken and received our cards for the next cruise as we left the ship. A short bus ride took us to the terminal where we met our guide for the day.
Cabins are small and outdated. 7074 was opposite the laundry room. On occasion, there was a noise issue because inconsiderate guests kept the door opened despite signs saying keep door closed at all times. For several days, the ship did not do a good job policing the situation.