Crown Princess Review

4.5 / 5.0
2,242 reviews

Novovirus impact on cruise

Review for the USA Cruise on Crown Princess
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kathir
2-5 Cruises • Age 70s

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Sail Date: Apr 2014

We took the 7 night California Coastal cruise leaving LA on April 5.

We have cruised with Princess before and have come expect a certain level of service and accommodations - The cruise ship is beautiful and the food is better than average, Other than that this cruise was a disappointment.

Embarkation - We were asked to fill out the standard health questionnaire when we arrived at the terminal. Nobody gave us the opportunity to ask if the ship was healthy --- it was not. We were told that boarding would be delayed so the crew could complete a deep cleaning of the ship due to novovirus. So the passengers were held in the terminal for an extended period of time (over 2 hours). It was crowded and disorganized and the line made an announcement that the fire marshall determined that too many people were in the building ... they suggested that we take a walk and have lunch in the local restaurants. Like someone is going to walk nearly a mile to the nearest restaurant with their carry on bags.

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