Really enjoyed our third Ventura cruise which was excellent for the most part, The ship was spotless, the cabin steward Michael was efficient and kept the cabin like a new pin. The ports of call were lovely especially Kotor and Dubrovnik. The entertainment that we saw was very good. The food was in the main very good, However, meals now come with vegetables already on the plate whether you want them or not. Compared to our other eight P&O cruises we were disappointed with the staff around the ship, with the exception of our cabin steward, very few staff had a smile. The T. V. channels were the fewest we've had on any cruise, There were in total nine of them, four P&O channels, two news channels, two sports channels and just one other lifestyle channel. On other P&O cruises the captain gave regular daily updates on progress, weather and sea conditions for the day and night ahead, on this cruise the updates were few and you never knew when they were coming. At the second muster for those joining the ship in Venice the announcement was made that the Captain would soon be addressing the new passengers about safety on board, shortly after, the voice of the captain came over the intercom welcoming everyone on board which was fine and made you feel that as an individual you were important to the captain and his crew, until about 30 seconds after he had finished, the speech started all over again and we realised it was just a recording! Like many others have said, we feel standards are slipping with P&O. Personally I think that with the gratuities being taken up front there is less of an incentive for the ships crew to be as friendly as they used to be. All this aside we had a lovely cruise.