The easiest way to provide accurate feedback is to share my letter, with detailed attachments, which I sent to Cunard on 3rd June with the audience.
If Cunard were serious in wishing to be a 5* cruise line I would have long expected their reply by now and not merely "an acknowledgement" that my communication will be dealt with "in due course". Obviously a Queens Grill passenger is not very important/interesting as a future business to Cunard. I take their point graciously and will in future look at cruising with more discerning companies then Cunard.
One of the main points of failure of Cunard is that for Queens Grill passengers there is little else than only the Queens Grill restaurant which is for Queens grill passengers only. For the rest you have to share everything with the other 1900 passengers.
Good seize suite, however no 5* standard nor 5* service anywhere to be seen.One of the main points of failure of Cunard is that for Queens Grill passengers there is little else than only the Queens Grill restaurant which is for Queens grill passengers only. For the rest you have to share everything with the other 1900 passengers.It's really not worth the money I am afraid to have to observe. If you want a top notch cruise you are better off with the likes such as Silver Sea and Seabourn (despite the fact that Seabourn belongs to the same Group as Cunard).