Firstly- we don't expect more than 3 star from P&O, you get what you pay for and we love our fun cruises on them. This was a short break weekend away cheaper than going to the city and a show for 2 nights for us so we loved the pricing.
Good-
1. Andrew with our pick up shuttle at airport, despite major airport disruptions due to a power out affecting a whole terminal in Sydney, he got us together, arranged a special bus, entertained us on the way to the dock and got us through the priority line due to delays, 12 minutes from unloading to on the ship, a record. He needs to be snapped up for customer relations on board guys, really.
Not worth the extra money, fine as a free upgrade except bed located under window with a 'bulkhead' style piece behind so cannot get up against windew to look down, If oceanview go 'cheap seats' deck 5 or 6 , we love 5 forward- I would only pay more if it was a balcony.