Oosterdam Review

4.0 / 5.0
1,087 reviews

Holland America - highly touted promotions a bust!

Review for Alaska Cruise on Oosterdam
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Jplum
6-10 Cruises • Age 60s

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Additional details

Sail Date: Jun 2014
Traveled with children

One main reason that we chose Holland America was the highly touted Culinary Arts program. We attended the first cooking demo and noted that the hostess, Nikki, did not mention or try to "sell" any of the for-purchase cooking classes. We signed up for the class on Wednesday, only to be notified the next day that the class was cancelled due to low registration.

On Saturday we showed up for the cooking demo at 9:00 am. At 9:10 a staff person wandered in and told us that the class was cancelled because Nikki was sick. The recipe exchange at 10:00 was nothing more than a staff person laying recipes on a table for us to pick up. At 11:00, we showed up to attend a seafood demo with a wine reduction. The Indian chef came out and demoed lamb chops with a carrot dessert - not what we came to see. He did not even bring recipes to hand out.

The whole approach to this program was very disappointing. It left us feeling like Holland America is not committed to its programs. Given that this is a big reason that we chose this cruise we would probably try another cruise line next time.

Cabin Review

Our room was kept very clean by Heri, our steward. There were three in the cabin - my husband, daughter and me. It is compact but, with creative nooks for storage, doable. We enjoyed the verandah and even spotted a few whales right on our own balcony.

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