I sailed on the Costa Fascinosa for seven nights in a party of eight, and thought it was a wonderful experience. Our embarkation point was Venice, and everything ran very smoothly - yes, it does take quite a bit of time to board, but I think passengers need to remember that there are 3,500+ people that need to board in a small amount of time, so there is obviously going to be a bit of a wait.

Our cabin was a balcony premium for two on the port side, and could not have been any more perfect. It was spacious, had all the facilities you need, and was incredibly comfortable. The rest of our party also loved their cabins as well. Our cabin steward was fantastic, our cabin was cleaned two times a day, and we often got back after a show to find a little towel animal on our bed. Very cute!

I cannot fault any of the crew members - the customer service was above and beyond! Not only was our cabin steward friendly and just a lovely person, but our waiter for dinner was also wonderful. He was polite, funny, and very attentive. It was wonderful having a dance with him on Italian Night! The bartenders, shop assistants, and entertainment team were also fantastic. They are a credit to Costa. One example I'd like to share about the brilliant customer service was in the restaurant. Our party had a table in the Gattopardo restaurant, and on our second night, we were asked by the maître d whether we would mind switching to the Otto e Mezzo restaurant for the remainder of the cruise, as there was another group of passengers that requested a table together. We agreed to switch, and it was the best decision we ever made! The staff accommodated us so well with an even better table that was nice and private. And we were still all sitting together! Read more