This was our first ever cruise and we were bowled over by the QM2! The ship itself is beautifully appointed and despite the number of passengers it never felt overcrowded. We chose Britannia Club, with a cabin on deck 12 and a dedicated area of the dining room (and most importantly, the freedom to choose a time to dine which was well worth it!). We were seated on a table of 8 and our dining companions were lovely. The food was excellent and we also dined in Todd English which was even better. Afternoon tea is also superb. We found the prices for cocktails and wine surprisingly reasonable and about comparable with a decent restaurant in the UK. Above all though, what really shone through during the whole voyage was the wonderful customer service! Every member of staff we had an interaction with was nothing less than polite, helpful and friendly! In particular, the waiters in the dining room and our cabin stewardess were wonderful. We loved the Commodore Club for our pre-dinner cocktails and we also enjoyed the dancing too - the band and singer (Michel Chartier) were superb! We thoroughly enjoyed dressing up every evening and if there's one thing I'd say to Cunard it's: please never, ever relax the formal dress code! We saw a couple of really scruffily dressed women wandering through the Commodore Club one evening and I'm sorry ladies, but if you don't want to adhere to the Cunard dress code, choose another cruise company OK?! Finally, the dawn arrival in New York was nothing less than spectacular and an amazing finale to an amazing cruise!