I have been on a total of 10 cruises in the past 10 years (8 of which were in Europe), four on Celebrity, two each on Royal Caribbean and Norwegian, one on Princess, and this one. I was under the mistaken belief that HAL would be on a par with Celebrity. Not only was that belief mistaken, but Holland America is far worse than any of the others.
First, the good. Our stateroom accommodations (Superior Verandah Suite on Deck 8) were lovely. The ports of call were excellent, but that was the primary reason we chose this particular cruise. The quality of the food in the main dining room and the Italian specialty restaurant was good. The medical staff was outstanding. Room service was prompt and very good.
Now, for the bad (in no particular order):