Travelled down from Wetherby with Inter cruise,this seemed to take a long time and when we arrived at Southampton we were held on the coach for 15minutes before we were allowed to join the queue as 13coaches had arrived together.it took almost 45min to embark. When we arrived in our cabin no A141 we were astounded by how small it was. We have sailed on many ships and ferries and this was smallest cabin ever seen. The major problem with the cabin was the wardrobe design.The hanging rail was 2mtrs high but also there hanging rail went from front to back,so to find the clothes you wantyou had to rummage along the rail and disturb all clothing.This wardrobe was not fit for purpose.We complained to the reception but the person we spoke to did not help us,he said it was the way the cabin was configured. The next day we asked to see someone higher and the hotel Manager came to see us in our cabin,he said he was only able to put us on a wait list for a cabin change as the ship was sailing fully booked.We felt as though we were not getting any help at all from anybody until on the 4th day we received a letter from the customer services manager asking to meet us.He said our son had been in touch with Southampton about our problem.We met him in our cabin and some how he managed to find us a better cabin and paid a fair supplement to change ,this cabin was excellent.

The ship we liked but many staff were unusually quiet.Waivers in the dining room were very good and efficient but conservatory staff did not seen very happy.The food in the conservatory was not the best and was quitecold at times.This may be why there was a outbreakof novoviruson board for most of the cruise.The Or I an a is a nice ship but certain areas need updating.