Norwegian Epic Review

4.5 / 5.0
4,413 reviews

The good and the not so good.

Review for Transatlantic Cruise on Norwegian Epic
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cruznbuddies
10+ Cruises • Age 60s

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Sail Date: Oct 2014
Cabin: Balcony

This cruise aboard the Epic was a first for us as both a Transatlantic crossing and our first time on the Epic - in fact first time on any ship of that size. Our dozen plus other cruises had been mostly on Radiance class size ships on different ships and lines. So there were some surprises - not all of them pleasant.

For the most part it was a beautiful ship, though somewhat plain. The crew was mostly excellent. We did experience some rudeness from customer service on one occasion, otherwise all of our experiences with the crew were wonderful. They were friendly and helpful, hardworking and good at what they do. We had read some negative feedback prior to cruising regarding the crew, however that was not our experience. In fact we met a certain hostess (Analiza General) at the Noodle Bar near the beginning of the cruise who then remembered us and called us by name each time we saw her after that - amazing!

The lack of artwork to decorate the ship's public spaces was disappointing. Where on other ships there is art on all the stairway landings (and throughout the ship), there was only brightly colored - what looked like sheets of Lucite with a huge oval mirror in the center on each landing. The décor was plain with a modern feel, not the usual elegant nautical décor found on many older ships we have been on. We did like the glass artwork in our cabin - very fresh and pretty.

Cabin Review

Balcony

Cabin BD

While we had heard and read many bad reviews regarding the layout of the staterooms, we found our stateroom to be beautiful and well appointed with ample storage. The bathroom near the door is where ours has been in most of our previous cabins, the shower on one side with curved, frosted glass doors and the toilet on the other side, also with sliding, frosted glass doors. We did end up with a cabin where the bed was just off the balcony rather than next to the bathroom, so that may have been why we were happy with the layout. Some, depending on which way the wall curved, had the bed very near the bathroom. Our steward, Romel was wonderful and kept our cabin at its best. Our balcony was fine, however we had standard deck chairs and we saw later on in the cruise some lounge chairs where just the back leaned back a bit with no footrest. That would have been preferable since one of the downsides we encountered on the Epic was NO quiet public space and we would have spent much more time on our balcony if the chairs had reclined some and been more comfortable.

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