Celebrity Eclipse Review
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Additional details
Have just returned from this cruise, billed to visit New York and Bermuda (both with overnights in port) before finishing at Port Canaveral, then Miami. We were diverted because of bad weather on the Atlantic, calling first at Madeira instead, then New York (2 days late), missing out Bermuda altogether. It's my guess that the majority of passengers booked this cruise on the strength of it visiting Bermuda; most people from the UK have been to Madeira (probably a number of times) so an afternoon call there (because that is all we got) was no substitute for the loss of an overnight in Bermuda.
The first mistake Celebrity made was that a few passengers were actually notified of this change in itinerary at check-in, although what good it did is anybody's guess because they didn't say we could cancel and get our money back! Most passengers didn't even know of the itinerary change until they learned it from others once on board.
The 2 day delay in arrival in New York meant that we lost money on theatre tickets and Top-of-the-Rock tickets we had pre-booked. I make no suggestion that Celebrity should have compensated us for this loss but I found out later (when it was already too late) that a number of passengers who ranted at Guest Relations on the first day were allowed to use the telephone on board to re-arrange their theatre tickets etc. No-one told us we might do this. Mistake no.2.
Cabin Review
Sky Suite 1
Apart from the pole in the middle of the cabin (!) it's really nice, with a large balcony and a huge porthole-style window on the side. There's a full-size bath with good shower, and room enough in the wardrobe and drawers for a third adult passenger, which makes it excellent value. The roll-out double bed from the settee unit has a slightly thin matress, unlike the main bed(s) but it's ok as long as the third person is not a really heavy one!You get evening hors d'oeuvres and a butler service which includes afternoon tea in your suite. You also get 2 complimentary goes in the speciality restaurants - that's worth up to $80 per passenger, for starters!And your butler will reserve best seats for you at all the main production shows on Formal Nights.