Recently returned from the Australia-New Zealand sailing. Boarding in Sydney was a nightmare and at an out of the way berth. It took over 2 hours of standing in line to get checked in and aboard. We chose this cruise based on the ports of call, not the ship. Many described it as "tired" but the décor was ghastly, especially the bizarre thrones and benches throughout the ship. There did not seem to be any unifying theme in the décor. Our stateroom was fine and our room steward worked really hard; he said he was responsible for 29 staterooms and that seems like too many. Food was plentiful, but not outstanding and there were certain times of the day when one could not get coffee or anything, except through room service. I used room service every morning by ordering the night before. It was always delivered promptly, but the coffee was bad (as if it had been warming since the night before). I learned to order tea and use the hot water with instant coffee packets I brought from home. With the exception of one speaker, the entertainment was underwhelming.
Australia and New Zealand are fantastic, but if I go back, I will do it as a land tour.