Jewel of the Seas Review

3.5 / 5.0
1,643 reviews

Cruise nightmare -

Review for the Southern Caribbean Cruise on Jewel of the Seas
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kaysingh67
6-10 Cruises • Age 50s

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Sail Date: Apr 2017

I was looking forward to cruising on Jewel of the seas - I heard great thing about Royal Caribbean -- I was disappointed from the moment i got on board - staff was not helpful - service was poor - stateroom smelt stale -- washroom smelt like raw sewerage--public bathroom filthy -overall horrible experience - racist comments were made by guest regarding people of color - noone seem to take notice - staff was rude and could not communicate properly - I was being charged everday for mini bar service which I never used as the fridge was empty and was barely cold. The windjammer staff could did not know the difference between a cup of coffee and a mug of coffee - Also there was preferential treatment for certain guests- the bar staff was unfriendly - internet did not work. Had to pay guest service to print my boarding pass.

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