We actually travelled From Southampton but this stupid review site has only Got Tilbury.
The Departure area is fairly well organised considering they have to deal with 300o odd passengers, we did not have to wait long to board maybe 45mins or so. we had a outside cabin with balcony on deck 14, which was smaller than I imagined but adequate.On departure a Naval brass band plays you away as you leave Southampton, I thought this was great.
We had Club dining which was very nice we usually went there for formal dinners where you always had a table booked, but we also ate in the 2 buffet style restaurants, and had a fantastic meal in the White room as well. There was a fantastic entertainments manager on the ship from Jersey, who was also very funny,Leon St Croix. he joined in all the activities and also hosted an interesting screen show of the planets, it was like being in the planetarium, well almost.
Been on Costa cruises Ventura rooms seem noisy you can here next door hallway and tables and chairs being dragged to and fro on upper deck.