Westerdam Review

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80% of cruisers loved it
  • Seventy-four percent of outside cabins have balconies
  • Great Pacific Northwest fare at Pinnacle Grill restaurant

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Westerdam Overview

(4.5) 4.5 out of 5+ star rating
Holland America Line's Westerdam, part of its Vista class of ships, reminds me of what the cruise line does best. In its restaurants, onboard programs, larger-than-average staterooms, and, most of all, in the service of its crew, Westerdam very deftly balances its commitment to honoring cruise traditions with adding just enough contemporary amenities to keep things fresh.

It's a line that, in this era of casual cruising, celebrates formal nights -- and yet its dining rooms offer a choice of traditional seating scenarios as well as open, more flexible ones. You can still learn how to mix a martini or create a flower arrangement, but you can also take computer classes that range from an introduction to e-mail to editing digital photography. You can watch a chef, ranging from the ship's own to a guest expert from Holland America Line's Food & Wine Magazine partnership, demonstrate a recipe, or you can take part in small group clusters that actually get to make the food at the fabulous Food Network-like Culinary Arts Center kitchen.

Ironically, where there were weaknesses onboard Westerdam, it was in the few areas that have not balanced past and present as carefully. With the immense variety of itineraries around the world that Holland America offers, there's no reason why shore excursions in ports of call couldn't offer more of a selection of offbeat experiences in addition to more typical choices (though applause is due for incorporating recreational options, like cycling and kayaking, where possible). Along those same lines, it was puzzling that, despite creating "On the Map," a new program that aims to offer more immersion of destinations into the cruise experience, there was no meaty series of onboard enrichment lectures. The ship's "travel guide" rarely could answer a reasonable in-port question.

Beyond these quibbles, Westerdam, not to mention Vista-class siblings such as Zuiderdam, Oosterdam and Noordam, has carved itself a unique niche in cruising: It's a ship that hasn't forgotten, in this era of cruise innovation, that the tenets of the tradition -- most notably hospitality, warm service from its crew, delicious meals all over the ship and a cozy ambience that encourages social interaction -- are still what makes a cruise a most satisfying travel experience.
Westerdam Fellow Passengers
As with other cruise lines, Holland America is expanding its traditional passenger base outside the North American market, so some cruises, like our Rotterdam-based voyage around the British Isles and Ireland, may attract English speakers from the U.K., South Africa and Australia, as well as Europeans. (Especially in keeping with HAL's roots, there were many from Holland.) Regardless of language spoken, most passengers do fit into a particular demographic: traditionally 50-plus, well traveled and upscale.
Westerdam Dress Code
Depending on the itinerary, the ship will offer two to three formal nights, and passengers really do dress up. Though the casually attired can avoid the main restaurant on those nights, you may feel under-dressed in entertainment venues before and after dinner. Resort casual is otherwise the mainstay, though passengers tend to dress pretty informally during the day.
Westerdam Gratuity
Holland America Line automatically adds $11.50 per person, per day, to onboard accounts; this is then shared among waiters, stewards and other service personnel. That amount can be adjusted in either direction by visiting the front desk. A 15 percent gratuity is tacked onto bar bills. Note that gratuities are not automatically included on bills for spa treatments.
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Westerdam Member Reviews 598 Reviews
   Unusually good, even for HAL!
March 2014

A Smooth embarkation and an excellent Mariner's lunch set the tone for this cruise. The cabin seemed at first to be a little short on drawers, until we noticed two under the couch and one under each bed. With storage inside the ottoman as well, ...continue


   Great Experience start to finish
March 2014

We had cruised one other time on another cruise line and came close to giving up cruising.

However, Holland America and our experience throughout the process of selecting a cruse, booking, and the actual cruise was completely different ...continue


This was our first Holland America cruise and we picked it specifically to get an older, more sophisticated crowd to cruise with for the week. The timing of spring break brought many kids (250) onto a ship not accustomed to children at these ...continue


1 - 3 of 598 Reviews


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Westerdam Ratings
Member Rating
Dining
5.0
4.2
Public Rooms
4.0
4.6
Cabins
4.0
4.7
Entertainment
4.0
3.9
Spa & Fitness
5.0
4.1
Family & Children
3.0
3.2
Shore Excursions
3.0
4.7
Enrichment
4.0
NA
Service
4.0
4.5
Value-for-Money
4.0
4.3
Rates
4.0
4.3

Sailing From

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Eastern Caribbean
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Explore This Ship
Ship Stats
Crew: 800
Launched: 2004
Decks: 11
Tonnage: 85,000
Passengers: 1,848
Registry: Netherlands
CDC Score: 95
 
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