Costa Serena Review

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57% of cruisers loved it
  • Casual, informal style with no need for tuxedos
  • Samsara's spa cabins and spa restaurant
  • Two of four pools feature retractable roofs

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Costa Serena Overview

(4.0) 4.0 out of 5+ star rating
When Costa Cruises launched Costa Serena in 2007, I wondered how the Europeans at whom it was aimed would react to an American designer's concept of classical mythology, with polystyrene Greek gods floating above the atrium, Pan's hairy goat legs supporting the red, glittery stools in the nightclub and green tentacles adorning the cocktail bar's ceiling. But they seem to love it.

Owned by Carnival Corporation and built in Italy with both the European market and European cruising in mind, Costa Serena is the largest in the Costa fleet, along with its sister, Costa Concordia, at 114,147 tons, with a maximum capacity of 3,780 (all berths). It's the line's 12th ship.

Although there are subtle differences, there are many Carnival hallmarks in the layout: the amazing nine-story atrium lobby, the top-deck waterslide, the busy thoroughfare of Deck 5, where almost all the bars are located, and the pair of two-deck dining rooms, Vesta and Ceres, at the centre and aft of the vessel.

I sailed when the ship was at almost 100 percent capacity, which was quite an experience. There were hordes of people everywhere -- all the time. At one point, I counted 23 people in a Jacuzzi that looked more suited to 12, some of them standing in the middle as there was nowhere to sit.

The ship does, however, absorb its 3,780 passengers well, provided you don't want to sit directly by the pool, where plenty of territory is staked out with towels.

Having said this, American passengers have to be prepared for the broad cultural mix on this ship. Southern Europeans, particularly Spaniards and Italians, are exuberant holidaymakers, dancing by the pool, dancing in all the bars and moving around in large family packs. Children are rarely put in the kids' club and swarm all over the pool areas, including the adult pool. Everybody goes to bed late, whatever their age. There's no regard for standing in line, whether waiting for an elevator or trying to assemble a salad at the buffet. In the main, it's one big, happy, multicultural family. But if you don't like crowds, kids or noise, choose another ship or travel in low season.
Costa Serena Fellow Passengers
Apart from 350 Americans, a handful of Brits and 400 Spaniards, all the passengers were Italian on my cruise. The balance is different on Costa Serena's winter European cruises, with a much higher proportion of German and British passengers as well as those from Portugal, France and the U.S. Ages in summer range from babies and children to teens, 20-somethings, older couples and extended families -- the whole gamut, in other words, creating a much younger feel to the ship than on, say, a Royal Caribbean or NCL vessel cruising in Europe.

Announcements were made in Italian, English, Spanish, French and German, but fortunately were few and far between and not intrusive at all; so much so, that several passengers continued to lounge around the pool during the lifeboat drill.

Costa Serena Dress Code
The dress code is pretty much a case of "anything goes" in summer. There is a formal night, but only a handful of tuxedos appeared; smart casual is fine. A lot of people stick to swimwear for the lunchtime buffet.
Costa Serena Gratuity
Six euros per person, per day is added to the bill, and there is a 15 percent service charge on all drinks bills.

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Costa Serena Member Reviews 96 Reviews
   Great food.
July 2014

The food in the dining room and the lunch buffet had excellent food. A buffet option should also be available. I have to say that the dining experience was not very pleasurable in several ways. The last night, the entree didn't arrive until one ...continue


   Serena exceeded our expectations
June 2014

A little background. Experienced cruisers, have cruises with most of the main lines, and this was our fourth cruise with Costa in the past 2 years. We have cruises twice on the NeoRomantica, and once on the Magica. This was a bit of a "bonus" ...continue


   Disappointment
June 2014

I was on a 7 day cruise. Destinations were very good. Cabin Staff and Bar Staff were excellent. My main concern is that the Costa Cruises took the amount from my MasterCard that I spent on the ship but after 10 days are still holding the exact ...continue


1 - 3 of 96 Reviews


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Costa Serena Ratings
Member Rating
Dining
3.0
3.4
Public Rooms
4.0
4.1
Cabins
4.0
4.6
Entertainment
3.0
3.5
Spa & Fitness
5.5
3.8
Family & Children
3.0
2.8
Shore Excursions
3.0
3.5
Enrichment
2.0
NA
Service
4.0
4.0
Value-for-Money
3.0
3.8
Rates
3.0
3.7

Sailing From

Cruises To
Middle East
Western Mediterranean

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