Our group of six cruised on this ship from Chalon-sur-Saone to Arles in October, 2023. We were attracted to this cruise for a variety of reasons but especially because it cruised through two legendary wine areas of France (Burgundy and Rhone Valley). Given the cost of the cruise, the experience was above average but no more. Fortunately, we interacted with three employees who stood out for ...
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Thank you for your kind words and positive feedback! We’re so happy to hear that you received such excellent service while sailing with us and that everything was to your liking during your...
My first river cruise! Was a wonderful experience. The boat was exceptionally clean and well maintained! The staff was amazing. So friendly and welcoming! The food was delicious and always prepared and presented beautifully! Full breakfast in dining room and small buffet upstairs Cheese board at both lunch and dinner and wine was flowing at both !The gym was very small and there wasn’t anything ...
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Hello valued guest, thank you for taking the time to share your feedback about your river cruise experience on board the AmaVerde. We take pride in providing the best service for our guests...
The cruise was wonderful . However , the cruise was designated as a "Bordeaux Wine Cruise."
The wines that were featured by the wine expert were California wines. These wines were very good, however I expected Bordeaux wines to be featured on a Bordeaux wine cruise. If I were cruising in Napa or Sonoma, I would not expect Bordeaux wines to be featured. This is the third time we sailed on an ...
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Hello, dear guest. We are happy to know that you enjoyed your time with us on board. We apologize for any confusion with regard to how you our Celebration of Wine River Cruises may be...
We took this cruise on the recommendation of our travel agent. Generally, the cruse was fine - rooms were nice, better than expected. Excursions were interesting and well handled. Only problem, and it's a pretty big problem, was the food was awful. Dining experience was very nice - great service and presentation. The issue was the food was very bland and tasteless. Variety was ok, but just ...
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Welcome back from the AmaPrima. Thank you for taking the time to write a review about your overall experience. We sincerely apologize for the disappointing dining experience you had with...
Sail Date: June 2023
Cabin Type: Stateroom with French balcony and outside balcony
It was a wonderful cruise but I am bothered by a couple of things. Fourth AMA cruise. One of the pre cruise hotels were awful, horrible stay I am pretty sure bedbug ridden. On my first AMA cruise, people came to dinner like they were going to a country club for dinner. A dress shirt and real pants and the ladies in slacks and a blouse. It was event. Last couple of cruises , people coming to ...
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Thank you for taking a moment to write about your recent journey with us. We take pride in our work and want to take care of all of our guests while they are with us. Your feedback helps us...
The AMA staff from pre trip to post trip were great. Everyone on boat was very nice and accommodating. We loved the tours, loved the people, enjoyed the boat!
Many passengers lost luggage and had to go shopping in Madrid for new outfits! The luggage finally made it but one passenger had to wait eight days.
Unfortunately SO many people on our trip came down with Covid... We were never ...
Response from SocialMediaA, Coordinator, Social Media
Hello –
Thank you very much for sharing your recent experience here on Cruise Critic. We were very sorry to read your review and learn that certain aspects of your first river cruise...
We choose this cruise for the destination, Bordeaux. As such, the cruise met our expectations and then some. There were also many daily exercise options including long bicycle rides which we enjoyed.
The staff was solicitous, friendly and professional. The cruise was kept clean and COVID special protocols were in place.
The food was the big disappointment. From the appetizers which were ...
We have cruised the the Danube many times and this was our second time with AMA on this particular section, but with some different stops than our previous cruise which was a 'Wine Cruise'.
We had chosen cabin 203 on the Cello deck [middle] which has the unique AMA double balcony design with an open balcony for good weather and a 'French balcony' when the weather is not so pleasant. This is ...
We had been given the perception that they were a top level cruise line for quality and service. While the food was above average as was the service, due to low water our itinerary changed dramatically. We actually sailed less than 1/3 of what we were supposed to and we never sailed on the Rhine. We had changes in the excursions. We had to take about a 6 hour bus ride on our final day with a ...
I chose Amawaterways because of their solo cabins w/ a french balcony. I removed a star because this was a wine themed cruise and i spoke w/ ama 3x and the reps did not mention this. i do not drink, therefore, i did not attend the 3 enrichment lectures all focused on wine. there was also a wine pairing dinner lost on me. in addition, most shore excursions ended in wine tasting. the last day ...