American River Cruises Reviews

American Glory docked at Marco Island
Photo Credit: Alec C.
Our cabin veranda suite
Photo Credit: Oceansmymotion
New friends
Photo Credit: Oceansmymotion
Passing through a lock
Photo Credit: Oceansmymotion
Cruiser Rating
4.0
Very Good
645 reviews

Filters

1-10 of 44 American River Cruises Reviews


Do not waste time and money on a cruise on the Star!

Review for a North America River Cruise on American Star

User Avatar
Shoethorn
2-5 Cruises • Age 60s

We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues: 1. Systems a. The water system was ...
Read More

Sail Date: October 2023


not happy

Review for a U.S.A. Cruise on American Heritage (formerly Queen of the Mississippi)

User Avatar
thibaur
2-5 Cruises • Age 70s

Crew and staff were very friendly and helpful. Training was extremely poor and turnover in kitchen servers lost 40% over the trip with only 20% refilled. This made the hotel manager and his managers to fill in all over the ship. The hotel manager had to show the room help how to properly turn the room down@ night. The bathroom mirror was never cleaned during the 10 day trip. Our room was directly ...
Read More

Sail Date: September 2022

Traveled with disabled person


Worst cruise ever

Review for a U.S.A. Cruise on American Star

User Avatar
johnnysouthside
10+ Cruises • Age 70s

This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...
Read More

Sail Date: September 2022

Cabin Type: Cabin AA


A disappointment

Review for a U.S.A. Cruise on American Star

User Avatar
pelican33
10+ Cruises • Age 70s

This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful. The stops were typical of small town New England coastal life. It was interesting to see how the very rich live. We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great. Of course that was before the pandemic. Perhaps, that ...
Read More

Sail Date: August 2022

Cabin Type: Cabin AAL


THIS SHIP IS VERY TIRED

Review for a U.S.A. Cruise on American Star

User Avatar
Travelman2
10+ Cruises • Age 70s

We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
Read More

Sail Date: August 2022

Cabin Type: Cabin AAC


Awful cruise and customer services

Review for a U.S.A. Cruise on American Star

User Avatar
Bholley215
10+ Cruises • Age 60s

We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
Read More

Sail Date: August 2022

Cabin Type: Cabin AAL


Expensive Columbia River Cruise NOT done perfectly

Review for a U.S.A. Cruise on American West (formerly Queen of the West)

User Avatar
tranken55
6-10 Cruises • Age 50s

Just finished 1 week cruise on Queen of West Columbia & Snake River in Oct 2021. It was NOT "Small Ship Cruising Done Perfectly". The old ship is like a 2.5 star motel. The advertised "Exquisite Cuisine" was B average . The dinner rolls were always room temperature and hard. I recommend they switch to Hawaiian Sweet Rolls so that it's always soft. "Acclaimed Entertainment" consisted of ...
Read More

Sail Date: October 2021


Premium price without the premium service

Review for a U.S.A. Cruise on American Harmony

User Avatar
Golf69er
10+ Cruises • Age 70s

First the good points - the American Harmony is brand new, and the cabin & bathroom are a great size. The Housekeeping, Shore side & Excursion Teams were good. All the crew were courteous and friendly. Unfortunately the Restaurant team for the most part had no prior experience or training. Dinners were particularly disappointing in selection, quality, lack of imagination and limited options (3 ...
Read More

Sail Date: July 2021


Not Worth the Money

Review for a U.S.A. Cruise on American Pride

User Avatar
Susan Silberman
6-10 Cruises • Age 70s

The food was poor to say the least. The airline chicken consisted of an unseasoned piece of meat with BBQ sauce poured on top. To make matters worse, it was raw in the middle. The short ribs were cold when they came to the table and heavily laced with fat and grizzle. The portobello mushroom sandwich consisted of two burnt pieces of toast and a mini mushroom in the middle. The baked potato was ...
Read More

Sail Date: June 2021


Snake and Columbia River Cruise

Review for a U.S.A. Cruise on American Harmony

User Avatar
CRG2911
10+ Cruises • Age 80s

I chose this cruise because of American Cruise Lines excellent reputation for first class service. The cruise was very expensive; however, sailing in the US appealed to me for safety reasons during the pandemic. I had anticipated a cultural and educational experience; however it was very disappointing. The service was poor, i.e. 2 hours waiting for lunch service to complete. Dining room service ...
Read More

Sail Date: May 2021


Find a cruise

Any Month
Other Cruise Lines River Cruises Style Cruise Reviews
Vantage Deluxe World Travel River Cruises Cruise Reviews
Vantage Deluxe World Travel River Cruises Cruise Reviews

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.