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American River Cruises Cruise Reviews
Cruiser Rating
4.2
Very Good
486 reviews
Most helpful review
Very disappointing; drive the Columbia River rather than sail the "Queen"!
"As frequent river (Europe) and ocean cruisers, we came with high hopes for a top notch ship to equal the price paid. We knew the ship was old; we weren't prepared for lack of quality care of the vessel (save the..."Read More
Blaze13 avatar

Blaze13

10+ Cruises

Age 70s

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1-10 of 31 American River Cruises Cruise Reviews


Holiday Inn experience at Burj Al Arab prices

Review for American Pride to North America River

AdventuRed avatar

AdventuRed

6-10 Cruises

Age 40s

This cruise line promises small ship cruising "done perfectly", and claims that it stands out from larger, much more affordable lines with personalized service, all-inclusive dining, and meticulous attention to detail. My party of 9 people was by far the youngest and healthiest group there, and possibly the largest with a combined spend of nearly $70,000, yet we were also one of the easiest to ...
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Sail Date: July 2017

Departure Port: Las Palmas (Gran Canaria)

Traveled with disabled person

5 Helpful Votes


An amazing disappointment

Review for Independence to U.S.A.

RRFPresident avatar

RRFPresident

10+ Cruises

Being seasoned cruisers on ocean sailing lines, we were interested to try out the American Cruise Line's style of cruising the inland waterway enabling us to visit seaside towns that we'd never otherwise see on a big ship. ACL charged a much higher price but offered a lot less for the money. We already were prepared for a smaller ship with less amenities but found it even more lacking in service, ...
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Sail Date: November 2019

Departure Port: Montego Bay

5 Helpful Votes


Disappointed

Review for Independence to U.S.A.

Bbmoon avatar

Bbmoon

10+ Cruises

Age 60s

We chose this cruise because of its itinerary (which was unique and they were good ports that we enjoyed). Unfortunately due to the very poor quality of the ship and crew we were not pleased with the cruise overall. There was poor service, marginal food, dirty and unkept ship and cabins. A couple of people left the cruise after the first 24 hours apparently due to the underwhelming conditions. ...
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Sail Date: July 2019

Departure Port: Cannes

4 Helpful Votes


A below-average experience at top dollar

Review for Independence to U.S.A.

jsn55 avatar

jsn55

10+ Cruises

Age 60s

Jacksonville to Charleston 12/21/18 I really, really hate being critical or complaining. But a realistic review of this cruise is important for others to read. I should have picked up on the lack of CC reviews of the Independence, but the timing and itinerary was perfect for us. This cruise was beyond disappointing. ACL advertises "perfect cruising". This cruise was not an example of ...
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Sail Date: December 2018

Departure Port: Puerto Vallarta

11 Helpful Votes


Big disappointment. Training crew, and downhill from there.

Review for American Spirit to Alaska

dianecruiser avatar

dianecruiser

6-10 Cruises

Age 60s

The only reason I didn't give this cruise a one out of five is because a few things went well, including embarkation and disembarkation; plus, the poorly trained staff at least tried (for the most part). Our crew were all in training, but this was not a training priced cruise. $11,000 per suite (double occupancy). Crew experience was 16 weeks or less, except for a handful that were asked ...
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Sail Date: July 2018

Departure Port: Boston

1 Helpful Vote


Very disappointed

Review for Queen of the West to North America River

Bruce1968 avatar

Bruce1968

6-10 Cruises

Age 70s

Wanted to see the northwest and brochures for American Cruise lines was inviting. The queen of the West American Cruise Line trip was very disappointing. The ship was old, food mediocre, overpriced, noisy going through the locks. The young staff, wait staff, while they try hard are only part timers. The stops were boring, except for the Snake River jet boat. , sad to pay so much and be let down. ...
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Sail Date: August 2018

Departure Port: Las Palmas (Gran Canaria)

5 Helpful Votes


NICE SCENERY BUT POOR FOOD AND SERVICES

Review for Queen of the West to North America River

JAYB1943 avatar

JAYB1943

10+ Cruises

Age 70s

Wanted to see the snake/columbia rivers. Only cruise line to offer the itinerary we wanted. PLUSES: * FRIENDLY CREW, ALBEIT INEXPERIENCED * OPEN BAR COCKTAIL HOUR EACH EVENING * SMOOTH RIDE, COMFORTABLE SEATING ON DECK * GOOD ON-BOARD LECTURES ON LOCAL HISTORY * MT ST HELENS TOUR WAS INTERESTING * EASY EMBARKATION/DISENBARKATION MINUSES: * food quality was average to ...
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Sail Date: June 2018

Departure Port: Las Palmas (Gran Canaria)

4 Helpful Votes


Updates Needed

Review for Independence to U.S.A.

DUCKWISE avatar

DUCKWISE

2-5 Cruises

Age 70s

Chose cruise for the itinerary. As compared to 2 other riverboat US cruises we have taken this ship doesn’t begin to live up to our previous experiences. The size or square footage of the cabins is a plus on the Independence. The decor seems like it is from the 1950’s in the cabins and public areas. The “multi-purpose” room lounge is tiresome. It seems like we spent way too much time for ...
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Sail Date: March 2018

Departure Port: Puerto Vallarta

Traveled with disabled person

8 Helpful Votes


Expected mediocre, got worse

Review for Independence to U.S.A.

darwinfair avatar

darwinfair

10+ Cruises

Age 70s

We chose this cruise for a smaller ship, on board lecturer, fewer passengers. We had to miss our first port due to hurricane damage and that was understandable. We missed another port due to engine problems but nothing was said until we had sat unmoving for several hours and then had to turn back to the previous port. No compensation provided. Embarkation/debarkation went smoothly. The ship ...
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Sail Date: November 2016

Departure Port: Norfolk

4 Helpful Votes


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