I selected this cruise because the route sounded interesting and it was all I could find last January. BIG MISTAKE !!! This ship reminded me of something you would find plying the Volga River in about 1975. Outdated and never up dated is the name of the cruise. Ship built in 2005 and not maintained very well. The staff for the most part were kids that had no idea what their job was. The food, if ...
We very much enjoyed our ACL cruise on the American Harmony in July. This was our second ACL cruise. We boarded in Portland, and the accommodations were so convenient, we were able to walk from the hotel to the ship dock! From a COVID perspective, we felt safe being on a ship with everyone tested and vaccinated, and there were many reminders from the staff to wear your mask, and most people ...
DH and I are from Upstate NY and are in our early 60's. Of course, Covid wiped out two cruises we had scheduled in 2020 and two in 2021; our TA called and wondered if we'd be interested in an American Cruise Lines sailing. She had recommended the Columbia/Snake River cruise, but I saw the Puget Sound cruise and thought I'd like to try it.
Covid added some extra requirements; we had to submit ...
The ship, the American Song, is new modern and a very comfortable stay. The staff is friendly and so are the people. This small ship cruising is a whole different experience. I love that everything is taken care of so you can really relax. Our cruise director, Cory, was fantastic. He had the best games during happy hour everyone was so engaging. The historian, Bill, on board was a top notch ...
Loved our cruise to the San Juan Islands with American Cruise lines. The staff was friendly, very young and tried to please. Our onboard naturalist was a big plus. A lot of onboard activities to keep us busy. The food was plentiful and good. The excursions were well planned. I thought the concurrent “Happy Hour” and dinner was a bit strange. Enjoyed both, though. Sometimes you’d joking others who ...
The Grand Puget Sound Cruise on American Cruise line was our 40th cruise on a variety of cruise lines with ship ranging in sizes from 120 passenger to 5,000+ passengers. We chose the cruise because we wanted to try one in the northwest. The web-site and brochure depicts "Simple Sophistication" and a "culinary experience". Unfortunately it was not our experience. From the minute we arrived to the ...
1. Wanted to see the area via a cruise
2. Very poor food quality. In fact it became so poor that they brought in quality chef for two days mid crew.
3. Poor dining room service
4. Attention to detail was sorely lacking. While the wait staff was congenial they were mostly new and seemed like as though they were in a training aspect.
5. The cost of the cruise was outrageous. The cost was ...
Our 44th cruise was with a river boat company, American Cruise Lines, but it was not on a river. We sailed around Puget Sound and the San Juan Islands, aboard the American Constellation for 10 nights and 11 days. It is a very nice boat, quite new and offering a good range of river boat amenities, a hardworking and a very pleasant crew. But we felt it was overpriced, and had some weak points. ...
We chose the cruise of the San Juan Islands because we were wanting pure relaxation, not non-stop activities. This cruise was definitely relaxing.
Embarkation and disembarkation were very smooth. The ship has plenty of room for the passengers to not feel crowded. Each floor has a small midship lounge to read, play puzzles, or gather with friends. The 3rd floor has a large lounge where ...
The PreCruise package for Seattle included a bus tour of Seattle and a night’s lodging in a nice hotel as well as breakfast and transportation to the dock. Embarkation, as well as disembarkation, went quite smoothly. The crew is always very attentive and interesting as well as interested in the passengers. This was my third cruise with ACL and I’ve enjoyed them all. The cabins and the common areas ...