The ship was nice and the cabin good size. Shore exertions good. But dining experience was not good. The selection of food not very good. No side dishes at lunch or dinner. Terrace grill Hamburger were like hokey pucks.. Out of bacon in am and staff too lazy to go to kitchen to get more.
On night we sat down at 6:20 and got our entrees at 7:40! Another night whole table ordered clan ...
We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues:
1. Systems
a. The water system was ...
My friend and I selected this cruise for this year based on the terrific itinerary that would bring us to the Chesapeake Bay and Potomac River. We booked the trip in 2021 and the reviews we read were from 2019, a year after the ship launched and before the pandemic. They were wonderful. We didn’t think to go back and read reviews again, but did so while we were on the cruise - what a ...
This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...
This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful.
The stops were typical of small town New England coastal life. It was interesting to see how the very rich live.
We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great.
Of course that was before the pandemic. Perhaps, that ...
We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
This cruise was interesting, yet in many ways disappointing. Great itinerary that included Gloucester, Hyannis, Martha's Vineyard, New Bedford, Newport, and Provincetown. Of the 175 passengers most were from East Coast and MidWest with the majority being older seniors.
Our first disappointment, the bus picking us up from Four Seasons Hotel was 1 1/2 hrs late for the pre-cruise excursion ...
We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...
Because of covid this cruise was delayed 2 years. I told my husband to get his $ back way back when but he did not. So we took the cruise instead of loosing the $. Sailed from Baltimore April 16, 2022 for 10 days. Four of the ten days I had to go downstairs and complain at 5:30 that our room had not been cleaned. No clean towels. The food was a C+- ate off ship whenever we could. Very old crowd- ...