"We were told that we could not have a set table for the meal times which meant if we wanted to sit together in our group, someone always had to rush to the dining room each time to get a table of 6.I really think if you are travelling as a group you should be able to have a set table so you can enjoy a drink in the lounge before dinner and hear the talk about the next day without having to run to the dining room early...."Read More
Bridget Booysen
First Time Cruiser
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Age 50s
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1-10 of 55 Amsterdam Scenic River Scenic Jade Cruise Reviews
We heard that Scenic was a great trip to do and we wanted to try a river cruise instead of a sea cruise. We also wanted a cruise that was all inclusive and did not have a lot of people on board.
The cruise was amazing with beautiful sights to see as we traveled along the river. The crew were very helpful and nothing was too much for them to do for us. The food was beautifully presented and ...
We have travelled with Scenic on five occasions now and never been disappointed. The level of attention they apply before, during and after the cruise is outstanding. From pre-cruise accommodation to airport transfers to baggage management, to reception, to extremely attentive, but fuss free staff - nothing but ticks. We splashed out on a Royal Panorama Suite - right at the back of the ship and it ...
In 2015 we sailed with Scenic down the Danube from Budapest to Nurenberg and it was 5 star. Unfortunately, I cannot say the same about this cruise. The difficulties began even prior to leaving home. Their website was basically out of commission for months, and phone contact was nearly impossible. When you were able to get through on the phone after waiting for hours, it was clear that Scenic ...
The whole event was a disaster form beginning to the end. Even when the Jade broke down with engine failure towards the end of our trip to see the Dutch tulip fields, it was not the worst problems with which had to engage.
My wife & I have traveled previously by sea & river, mostly thanks to Silversea & Uniworld both excellent. The vast majority of our unfortunate fellow passengers on the ...
The cruise started off really good and we were just getting into it, when the ship had engine failure. Whilst that is not necessarily the fault of Scenic as these things happen, its how it was dealt with. We had to immediately pack so that evening was completely ruined. We spent all the following day on and off the coach so the hotel could be sorted and we didn't know where we were going until ...
Unable to get hold of anyone at scenic prior to the cruise for some up to date information on Covid testing. Several emails and phone calls going unanswered but then email received one day prior to sailing. Too late to be helpful.
All aboard and then we had noise problems coming from somewhere in the boat (not other people) and had to change cabins on night 4 as the "fix" they tried after a ...
The Scenic Jade experienced a trip interruption due to mechanical failure 5 days into the cruise. I won't go into all the ensuing inconveniences, but even before that, we were unimpressed with the food and overall adherence to the schedule.
On the plus side, our cabin was comfortable and the complimentary laundry service was very good.
We only used the advertised butler service once, but it ...
We chose this pricier cruise as a treat, expecting high levels of service and choices along the way. We were patient with rather shambolic service, as they were a new tea, and very pleasant.
Odd noises specific to our cabin caused disturbed sleep, but we were about to enjoy a change of cabin when the engines broke down( it had only been in service for 10 days since lockdowns).
We couldn't ...
Everything was well planned and executed. The ship was spotless, the food was amazing, plenty of choices, the breakfast and lunch buffets were well stocked, hot things were hot and cold things were cold. Dinner was an event every night. There was something for everyone. Special requests were honored. We didn’t use room service but I was told by people that did that it was also very good.
The ...
Our friends chose this cruise and asked us to join them. We did this exact same cruise with Scenic 2 years ago. The cruise is amazing starting on the Danube and finishing on the Rhine. The scenery is spectacular. It's all inclusive. All excursions are exceptional. Most of the buses are owned by Scenic are very clean with professional drivers. We thought the groups on the free choice tours ...