12 years ago we started our first cruise with this line (to Norway) and we loved it , after few cruises with other lines we decided to go back to Holland America , because of our first good experience with them. This time we were unpleasantly surprised that for 12 years the standards have dropped significantly , instead of improving. On the first minute of the cruise we were very disappointed to ...
First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...
This was our worst experience with Celebrity in our over 20 years of cruising with them. The Millennium is a dated ship that has not been well maintained. Celebrity should no longer be using her. Service has suffered greatly in the post-COVID era. The ship felt understaffed with totally indifferent staff. There were waits and lines everywhere. The buffet cafe was always crowded and dirty. We ...
Having taken over 35 Celebrity Cruises, we love the brand. That's so true that we splurged for a Royal Suite. Don't make that mistake. The extra large balcony, which should be enticing, had rust throughout, major grout issues, furniture that had to be removed because it was unstable and much more. The cabin is an excellent size but the ship is aging so fast that the pillows and couches were, ...
Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising.
Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...
Our first cruise - Bali to Singapore
The plus points
Good food in Aqua restaurant
Staff excellent
One or two shows good
Lectures good
The negatives
Cramped cabin - could barely get past end of bed
Tiny balcony - oils only just get 2 chairs and a table on it
Cramped bathroom -
Overpriced excursions
False excision descriptions - eg - “small group walking tour” was ...
Went on cruise with family on 25/01/2024 to 28/01/2024
First impression was already bad as we were suppose to board on 6pm. However last minute our cruise agent informed us that it will be delayed till 9pm+
It was crowded at the cruise terminal and finally after we boarded it was around 12am+ on the ship. The dumb thing was that they decided to conduct emergency drill practice at 1am+. Did ...
Pre-Covid we cruised on this ship around Japan and had the very best of times. So on 23rd December 2023 we sailed from Singapore to Bali via Thailand and Malaysia. We has a 9th floor balcony room and Aqua class dining.
Days before departure Celebrity sent me an incomprehensible email about electronic on arrival visa for Bali. I spoke to Celebrity UK and was told to ignore as this was for US and ...
our 2 week Indonesian explorer was disappointing. some issues we experienced:
- the airco of our cabin (incl the complete corridor incl our neighbours) was not cool enough. esp. at night the cabin temperature was way too hot. we woke up in the middle of night sweating. HAL did inroom measurements and acknowledged that it was up to appr. 20% higher than it should be (24 degrees vs 20 degrees). ...