The reason for this cruise was because the first cruise we did on the MSC Sinfonia from Venice to Durban was excellent. We thought it will be similar on a longer cruise like the Poesia and booked it already on the Sinfonia. We have not visited the countries as per the proposed iternary, hence the reason to select this ship and route. We were very disappointed that the amount of English speaking ...
This sailing was a repositioning from South America to the Mediterranean. Embarkation in BA was well organised taking only one and half hours from arrival at the cruise terminal to reach our cabin. One case was already there and the other arrived a couple of hours later. Neither was damaged.
Correct protocols were followed for the emergency drill and the exercise was more professional than ...
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates.
This was our 7th cruise and first time with MSC. Despite reading some poor reviews because of the above we decided to book.
We flew via Heathrow to Buenos Aires on an 18 year old 777 with British Airways BRUTAL It took 2 hours to clear B.A. ...
We chose the cruise because of the dates as there were seven of us.
There was not a lot to commend! the cabins were decent and in general staff helpful but this ship fell apart on so many other things: Smoking allowed in the casino (so last century), poor higher management who talk down at you if you arrive late to dinner (no English announcements), just to add no announcements in English if ...
Never thought a cruise will be such as awfull as this.
80% Seniors and zero organization:
- Not enough shadow for 10% of passangers outside while full sun.
- No care for making people follow rules and not take all chairs and tables at shadow while they didnt use it, and while old people had nowhere to seat but "deck sun chairs" under full sun.
- Lack in response of stealed stuff ...
I have been at the MSC Poesia before so I knew what to expect in terms of condition of the ship. The Poesia is a very elegant and beautiful ship. I had booked the fantasia category and I had a very nice balcony cabin on the 9th floor. Cabin attendant from Brasil was efficient and friendly and kept my cabin always in pristine condition.
From my point of view the following areas were excellent and ...
I confess. I disliked immensely my previous cruise aboard an MSC ship. In the hopes of discovering that MSC in So Am has improved, I hopped aboard the Poesia since I was already in the departure port (Buenos Aires) and it was only a 3 night cruise with a single port layover in Punta del Este. Besides, I needed to go to Uruguay anyway so I booked the cruise at the last minute through the US office ...