This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up ...
This was our first cruise on Celebrity since 2006. We sailed on the Constellation to Canada/New England and had a great cruise, so we were excited to return to Celebrity. This was a probative cruise for our bookings (B2B) in Australia/New Zealand in March/April 2025. Our excitment was quickly tempered as we embarked. First issue, we made the mistake of adding Premier Access to our reservation, ...
My sisters were planning on this cruise. we booked late and one could get an ocean view...ship was sold out.....we boarded the ship and surprised the sisters...met at the martini bar. Downhill from there....i have been on more than 15 celebrity cruises and truly enjoyed... We found the ship to be terribly noisey...unable to sit anywhere to have a conversation...music way too loud...speakers ...
We were in a Sky Suite on the 11th Floor and there was major popping and banging (not creaking) in the Walls while at sea that did not allow us to sleep. Imagine Popcorn and Fireworks behind your head. They tried to fix it during our first port day and could not. We heard others complaining about this problem in their rooms also and now see the other complaints on the review boards. We ended up ...
I had a family reunion on the cruise. Day 2 I fell on the slippery floors in the Oceanview Cafe. I came home with Covid. Infection control needs improvement! The shared serving utensils in the cafe area need food handling gloves available for guests, the salt and pepper should be cleaned, the tables should be cleaned with antibacterial solution. I ordered digital pictures of my family reunion ...
This was the worst cruise we’ve ever been on. Food was awful and inedible. Absolutely horrible with no flavor. There wasn’t even a dessert that was good. I don’t know how you mess up cake. It was like eating a pile of sand. The apples in the apple tart tasted like chemicals. I hardly ate anything all week. Only one restaurant that’s included.
Our bathroom had a constant puddle on the floor ...
We are long time cruisers; Norwegian, NCL. Royal Caribbean, Virgin, Holland America, MCS and this is our second Celebrity. First one on brand new (at the time) Reflection, out of Barcelona. We based our decision to do this cruise on THAT experience…bad mistake.
Food is horrendous, I’m not picky (at all), but 7 out of 9 dinners were a few bites and give up. Pastries at all venues are bland, ...
On Jan 12, my husband and I boarded the Celebrity Constellation for a 12 night cruise. We had been notified that the previous cruise had contacted norvovirus. Therefore the boarding process would be delayed while they did an extra level of cleaning of the ship. We finally boarded and wait until around 2:30 in the afternoon when the crew announced that all cabins were clean and we were free to ...
While this is not my first Celebrity Cruise, or even first time on the Summit. This has by far been the worst experience. Have been charged multiple times for the same items that I have had to spend time disputing. Our room has 6 outlets and 3 dont work in any way, the 3 that are out are bedside outlets. Have had 1/2 of our food orders incorrect with no offer of replacement. While since going on ...
Was just on Ascent sailing and came on this and what a shock to the system! While cost cutting was apparent on Ascent compared to last year's sailing on Apex, it is beyond comprehension how this once fine line has fallen from grace. Feel like I've gone from Ritz Carlton to Motel 6. Even the crew is like what the hell? I've been on over 50 cruises of which many have been on Celebrity, I have ...