Been lucky enough to have been on a few cruises mainly with Royal Caribbean and a once only (regrettable) on P&O and on every ship we've been on people have advised us to try the Eclipse so we've been waiting for this
From the very start everything was superb boarding was quick and easy due to allotted time slots
On boarding the ship is very clean very glamorous and the staff are super ...
Chose this cruise for the itinerary. It was our first experience with Celebrity and will probably be our last. Have cruised 10 times with other lines and found Celebrity to be lacking in quality of food, entertainment and the delightful surprises that other ships have.
The boat was clean and comfortable but the food was so ordinary for a cruise. Usually you have lots of variety, but it ...
Just returned from an excellent 8 night cruise to the Norwegian Fjords. We last sailed on the Eclipse three years ago but the standards are still very high in our opinion. We had a sunset balcony cabin which was at the back of the ship and excellent for seeing the views as we sailed out of each port. Food onboard was excellent in both the main dining and ocean view café. We did try the Tuscan ...
This was our 3rd trip on Celebrity Eclipse and once again we were not disappointed.Embarkation was smooth and we were welcomed with a smile and a glass of fizz.Our stateroom on deck 8 (8338) was in an excellent position at the back of the ship.We were next door to a suite and there was just the two cabins through a side door.It was very quiet and there was no noise from guests passing in the ...
The cruise experience was excellent, the staff attentive and helpful, the food very good and of a high standard in both the restaurant and cafe. Our only disappointment was that when we tried to book a particular excursion "Norway in a nutshell from Flam" we're told online that this could only be booked on board, but when we tried to book this soon after boarding found that it was fully ...
Wanted to see the fjords and other parts of Norway.
Had a great time. Second time on the Eclipse travelling Aqua Class, excellent.
Must mention the Blu restaurant, wonderful. Great to meet TOTO again who quickly remembered us from 2 years ago. An outstanding member of your team, without taking anything away from all the others, who were equally excellent.
We would also like to mention ...
Cruise would have been excellent but for one thing....attitude of customer relations onboard !!.My suitcase had not arrived at cabin,my wifes had been delivered three hours prevously.As it was only 30 mins to dinner i went to the customer service desk to report this,i was met by a blank look and the excuse they were "running late" ,totally uncaring and unhelpfull,as i glaced behind her there was a ...
This was our 4th cruise with Celebrity and although still OK overall we certainly noticed that they have cut back in some areas. We suspect that because they have been pushing deals that include some extras such as pre-paid gratuities, drinks packages and unlimited internet they are economising in other areas to maintain profits.
The service is still very good and most of the staff are ...
We have done quite a lot of cruising and Celebrity is our preferred line. We have Elite status with them and this was our fourth time on Eclipse but our first to Norway. We took our first Celebrity cruise on this ship just after its launch in 2010. The ship is in really good shape with hardly any signs of wear.
We arrived at Southampton by car, around 10.30 am, parked on the dock and our ...
This was a cruise with 3 ladies, myself 67 and with mobility issues, my daughter 41 and granddaughter just 5 with definitely NO mobility issues. I flew down to Southampton from Manchester as I could go wheel chair assist and this was a vast help. I can not fault the assistance I received both on the way to and from Southampton. My daughter lives in Cardiff and she drove to Southampton and met ...