The ship was fine. It was the process to sign up that was daunting, exhaustive and frustrating. I will never sign up with Celebrity again.
The cruise started in Seattle and ended up dropping us off in Vancouver. This was plain stupid. Our car was in Seattle.
Don't consider this as a final destination point if you depart from Seattle. Celebrity does not help you get back to Seattle. The ...
Boring, there just wasn't enough to do on board for someone who is active; It felt like we had checked into as assisted living community. While the staff were lovely, efficient and helpful the ship was tired and the food was incredibly average. We ate in the specialty restaurants Le Petite Chef, Tuscan Grill and Murano and only the Tuscan Grill was worth the extra cost. The main dining room ...
Next stateroom smokers filling our room with smoke. No coffee or tea included with dinner at our restaurant Blu. I had to pay almost 6$ for a cup of coffee! In the cafeteria coffee quality was quite bad as well. In room breakfast was bad and they NEVER got it right ( no cheese in omelet) underlined was always with cheese. I gave up. Toast like cardboard.
In Blu we had to ask SEVERAL times to ...
Have been on 50 plus cruises
This was absolutely the most disgusting food ever in all venues , including luminae, the restaurant exclusive to suite
Passengers. The service staff were heroic in their effort the mitigate the very very poor food quality. The “chefs” didn’t attempt to defend the inferior quality of the products served . Have sailed Celebrity in the past , last time ...
My husband surprised me on my 50th birthday with a cruise to Alaska. this cruise could not have been more of a waist time and money. the service was terrible. cabin hostess was ok. but the others failed to make it special for us. specially the waiters in the dinning room. who were idiots... it was a comedy of errors. It always seemed like they were trying to sell you something. We felt like a ...
I didn't come into the cruise expecting the four seasons or mandarin. However, objectively, so far, huge disappointment. Service is way sub par and disorganized. Cattle herding. No personal attention. Food in main dining hall pretty gross. I was supposed to get express bag delivery as part of my upgraded package. Spent the whole day with no clothes because it took them 7 (yes seven) hours to ...
When booking a trip, our travel agent recommended Celebrity for its food and wine. That was so far from what we experienced that neither my sister or I will ever take another Celebrity cruise again. We had an Aqua class cabin that allowed us to dine at Blu. Out of all the breakfasts and dinners we only had 1 good complete meal at Blu. We tried Blu 2 other times and found the food bland and not ...
The Solstice is one of the best designed cruise ships my wife and I have been on. However, the experience is significantly undermined by Celebrity's attitude to customers. Here are some of our stories.
1 the cruise itinerary showed a day of cruising the inside passage. However my wife and I were awoken to the ship rolling in 3-5 metre swells in the early hours of the inside passage day. The ship ...
First I will start with the good: the ship was nicely decorated.
Now the facts: Boring!!!! When the entertainment is a lecture on Healthy feet or clean eating clean you just to name a few. I could have stayed home and watched PBS for a LOT less. This cruise and Celebrity did not even come close to what they claim to be. The food was terrible I mean just awful! One night the desert was a chocolate ...
This was my 9th cruise, first aboard a Celebrity ship. I can honestly say it was the absolute worst cruise I have ever been on. We had paid for the concierge upgrade which basically consists of nothing more than a horrible bottle of champagne waiting in your storeroom, not the flowers, lounge, or anything else that was promised. The main dining room is fine if you want to buy an expensive bottle ...