We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
Words to describe our first time on Princess: average, uninspired, meh, just ok. We usually cruise on Royal Caribbean or Norwegian, but since Crown Princess had a sailing out of SF during our ski week, we decided to try it. Going in, I knew it would be a smaller ship without the activities of an Oasis class RC ship. What I didn't expect was how average it all was. Nothing blew us away.
We ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
My wife and I have sailed on 4 cruises to various places. We have sailed on Royal Carribean and Norwegian. The most recent was on Princess to Alaska. The boarding experience was lacking. Very long line and not very organized. We told the person to use the main credit card for the secondary passenger, but apparently that did not happen, so we were called back down to guest services during the ...
We went on a miniAlaska cruise from Vancouver, ending in Seattle. The checkin process in Vancouverwas poorly organized. We ended up standing in line for over an hour. The ship itself is OK but in need of upgrading. Staff for the most part were friendly and helpful. We disembarked to have lunch in Ketchikan. When we returned there was a very long line to get back on the ship. Only one ...
We are loyal Princess Cruise passengers, and this was our tenth cruise with Princess, first trip on the Crown Princess. While Alaska was absolutely amazing, we were really disappointed with the experience on the ship. The food was probably our number one issue, with very few choices on the boat and a very lackluster buffet. The variety wasn't there, and they often put out stale and old items. One ...
I was impressed with both the quality and variety of food in the main dining room as well as the availability of food in Horizon Court (buffet). I enjoyed the variety of equipment in the fitness centre as well as the availability of beach towels on the open deck. The selection and quality of entertainment on the stateroom tv was impressive as was the service that I received from select crew ...
Embarkation:
Embarkation was a total nightmare. We arrived at the port to be directed to a line that took an hour literally only to drop our bags off with the porters/longshoreman. We had pre-ordered our medallions; so, from that point, the process was very smooth and fast... maybe 15 minutes.
Cabin:
The Crown OV cabins are smaller than OV cabins on other lines/ships we have sailed and ...
We chose this cruise because we live in Southern CA and it was less travel to be on a cruise. We haven't gone for a number of years, for obvious reasons, and looked forward to the days at sea, port activities, and the destinations. The first afternoon on the ship, we went to the "app" to get dinner reservations for that night and found out that we did NOT have dinner (table or time) for the entire ...
I choose this cruise because of my 87 year old aunt, someone in her age group told her that they like Princess and that’s the one they use. There were issues from the time we made it to embarkment, it was a disaster the lines were wrapped around and issues with having enough porters to handle the luggage. Once aboard the ship, the steward assigned to our room introduced herself and I explained to ...