We wanted a short, inexpensive cruise and that is what we got. MSC does not compare well with the better cruise lines like Celebrity, Princess, Holland America, and Royal Caribbean. The best comparison is Carnival, but with a high-end clientele. I am not a foodie but the food was bad. Activities are the typical cruise activities. MSC customer service is fine so long as you don't have any problems. ...
I’ve cruised all cruise lines and MSC has to be the worst, Currently on MSC EURIBIA, My first and last time on MSC. small cabins, not enough staff onboard. Waited 40 mins to order a drink. Cabins not being cleaned, the noise in staterooms are loud, rude unfriendly bar staff. One good thing, it’s made me really appreciate Royal Caribbean. MSC have no idea how to run a cruise, they called this a ...
It’s worse than Carnival. You book to have dinner at a certain time but when you get here they give you run around telling you to go to guest services. You get there they send you back to the dining. It was a pattern. Guest services was useless and would give us wrong information the whole time. The whole boat smelled like cigarettes smoke. It was everywhere. It’s not kid friendly.
I’ve never ...
Me and my family recently embarked on an MSC cruise to Bermuda, and unfortunately, my overall experience was a bit disappointing. Here's a breakdown of my journey:
Buffet Challenges:
Navigating the buffet felt like a scavenger hunt for necessities. The constant shortage of cups and silverware turned every meal into a frustrating ordeal. It was disheartening to witness guests battling for ...
I'm working in F&B for 40 years and I was very impressed with the service and professional service from Yogi.My experience was very good from the first day we meet Yogi for all my reservations for the 5 days dinning in the Specialty restaurants. You should be proud of this gentleman.
Very good experience in the Japanese restaurant. They need to improve the sauna area and the service there ...
We were invited to join our cousins on this cruise. Before the cruise they told us that the ship was nice, the overnight stay on the island reserve was great, and the dinner food was poor. They were 100 percent spot on. We picked the cruise after Thanksgiving and the cruise was only a little more than 50 percent full.
First for the good.
The ship was attractive and in good shape. There ...
3 Reasons, Price, Location, and We took a Mervergela cruse last year and thought it was the Best Cruse we had been on. This one changed our mind.
Good
Shows are decent some better than others, but overall shows and other entertainment good.
The newer ship is very well appointed as styling, but the layout is Questionable.
Some Staff was nice
There was coffee everyday
Mostly ...
We had cruised the Divina and Meraviglia so weren't really expecting much but the price was right. We paid for our parking at he terminal as we entered to park. We had heard that you use to pay at the end of the cruise and the back up was awful so they fixed the problem. When we got off the ship we walked to our car and drove out of the parking garage. When we arrived we were "car to bar" in 20 ...
There are far too many passengers for the staff that are aboard . The boarding was over 4 hours late
The staff were great when could get them they were so busy
The dining was hit and miss we had the early seating, but the staff were very limited portions were not that big, except for the prime rib, which was great
We had a person in a wheelchair with us it’s very difficult to get ...
MSC needs consultants – hire them and follow the advice!
Just off a B2B on Seascape both Eastern and Western Caribbean. Joined by son and family the second week.
Lovely ship although like the other MSC vessels has very dark panels and floors and rather gloomy interior halls. Decorating is good, other colors of grey, silver, chrome all make it clean and modern looking. The layout is ...