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7 Night Alaska Cruise from Vancouver

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Nieuw Amsterdam
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Itinerary

  • Day 1
    Vancouver
  • Day 2
    Cruising
  • Day 3
    Juneau
  • Day 4
    Skagway
  • Day 5
    Glacier Bay
  • Day 6
    Ketchikan
  • Day 7
    Cruising
  • Day 8
    Vancouver

Nieuw Amsterdam

Nieuw Amsterdam - Holland America Line

Pro

Unique entertainment options and a high standard of service that sets it apart

Con

Overcrowded at times and occasionally inconsistent fee-based dining

Bottom Line

A great choice for a pampered, laid-back vacation -- particularly for music lovers


Cruise Reviews

Sail Date: February 2019
WE sailed the Feb 24 sailing. We had sailed this ship in 2016 in Alaska and were pleased. This ship has since been thru a refurb and I noticed all new carpet, they reconfigured a few areas but basically seemed the same. We basically ... Read More
WE sailed the Feb 24 sailing. We had sailed this ship in 2016 in Alaska and were pleased. This ship has since been thru a refurb and I noticed all new carpet, they reconfigured a few areas but basically seemed the same. We basically were looking for the least expensive balcony cabin during Feb and came across this one and chose it. The weather the week we went was fantastic. What we noticed was an older crowd which we were expecting. WE are 62 and 67 so not teenagers but we seemed ALOT younger than most of the passengers. Everyone we encountered were friendly passengers and crew. We ate dinner in the Main Dining room. WE found the portions to be smaller than we remembered and you cannot order 2 entrees without an additonal $10 upcharge. THis is fine with me as I dont think anyone will go hungry on a cruise! 3 people at our table one night all had to send back the red snapper as it was literally like a piece of rubber and we could not even cut it. THe deserts were average. The entertainment was sub par in the main theatre but the BBKing band saved the cruise for us. They were fantastic. They announced this was their first week together so I can only imagine how they will evolve over time. WE found no music by the pools not even any piped in which made for a very "non festive" atmosphere. We were happy to get out of the Midwest for a week but will probably not sail Holland America again unless there is a deal we cannot resist. This was our 17th cruise and we find pros and cons on all the lines we have been on. Read Less
1 Helpful Vote
Sail Date: February 2019
We have enjoyed Holland America cruises and we liked the itinerary Nieuw Standendam offered. This ship exceeded our expectations. The rooms are nicely appointed, small, very functional and well laid out. Was great to be on a new ship, ... Read More
We have enjoyed Holland America cruises and we liked the itinerary Nieuw Standendam offered. This ship exceeded our expectations. The rooms are nicely appointed, small, very functional and well laid out. Was great to be on a new ship, everything is in tip top shape. Our room stewart was excellent and very attentive, thank you Ajaz. We mostly had breakfast & dinners in the dining room, the food was excellent. Some dinners were a 10+. Loved the menu contributions from each Chef. Provided a wide variety of choice. Enjoyed the free style dining option. We never felt rushed to get to dinner. We decided to take the drink package, which made the cruise even better. From morning coffee's at the Dutch cafe, bottled water throughout the day, cocktails during the day & wine with dinner. Option of having an after dinner liquor or drink while enjoying the great entertainment the ship featured. We loved the new layout. We went to all the musical venues and preferred this to the old stage presentation entertainment. The ship felt like it was geared to our generation and not the senior senior generation. I loved the art throughout the ship. Felt the ship was well thought out. Found this cruise to be the most relaxing cruise we have taken. Disappointment: Until the last day in the morning, we had an incident, maitenance was varnishing the railing where our lounge chairs were. I was sitting their for 5 minutes, when the maitenance worker pulled out an electrical mixer for the varnish, I decided to move out of the way and let maitenance complete this area of their work. I was gone for 25 minutes. The housekeeping staff removed our towels and belongings. When I came back with my breakfast in hand new people were in our chairs. I was not happy and were told we had been gone from the chairs for more then 30 minutes. I asked the housekeeping staff to call his supervisor & was told he would be there shortly. 45 minutes later, Sachin Houskeeping Supervisor arrived and after a 9 minutes conversation he did not have a solution, other then telling me he would have security review the tapes. We left feeling we were going to ignored. I asked our room stewart for the Manager of Housekeeping's name Mainz Lopez. By sheer chance I asked an officer where the Mangers office was and it was him. We sat down and explained the events. We asked for a solution which would make us happy, upgrade us to the retreat. Mainz was very professional, honest & said he would see what he could do. I am happy to say we were upgraded to the retreat for the day and Mainz included two monogrammed housecoats. We lost two hours of our last day...Holland America more then made up for this. We have nothing but excellent reviews to say. Read Less
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Sail Date: February 2019
We were terribly disappointed with the entertainment. The worst in all the cruises I have taken. This was our first with Holland American and never again. This was a cruise suitable for very old people. The best entertainment was the ... Read More
We were terribly disappointed with the entertainment. The worst in all the cruises I have taken. This was our first with Holland American and never again. This was a cruise suitable for very old people. The best entertainment was the Filipino cruise members show. They put up a voluntary show. I must also mention one of Lido restaurant staff Amelia, she was helpful and very nice. She also did a great show. There was a lack of entertainment for younger people. We never met a single young person from the entertainment team beside the cruise director. All in all not a happy experience. The staff in our allocated dining area were absolutely wonderful and helpful. I found quite disrespectful to be called by my Cristian name by the cabin steward. In Europe we are not used to that or at least I am not. Not very good room service at all Read Less
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