"For several years now I had wanted to cruise the Danube, maybe from watching all the Viking ads on PBS’ Masterpiece programs. So I began researching river cruises around the time Crystal first entered this market,..."Read More
DennyPCW
First Time Cruiser
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Age 70s
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1-10 of 7 Crystal River Crystal Ravel Cruise Reviews for Luxury Cruises to Europe
This cruise was excellent. Food was great. Excursions are top notch. Service was the best
We were on Crystal Debussy last summer. This was an identical experience - just colder
We had the S1 category room with an expanded closet and double sink. For a winter cruise the larger closet makes sense as the outwear take up a lot of space. Room is immaculate and well laid out. In room ...
I happened upon a great sale on Crystal River Cruises and my husband and I had never sailed the Danube, so I thought, why not? This wasn't even meant to be our big vacation for the year - we went to Australia last May. I arranged our own airfare on American in Premium Economy (nice and roomy for the flights both ways although the seats don't lay flat, they are at least more comfortable and the ...
Crystal met us at the airport, helped us with luggage to their coach (bus), and had our cabin ready early. The staff (with only a few exceptions) were overwhelmingly helpful and friendly. We had put the provided tags on our luggage, so once we left the airport we didn't have to worry with it until it showed up in our cabin--and pretty quickly at that. The Butler service would have unpacked for ...
We thoroughly enjoyed our recent Crystal Ravel cruise, round-trip from Vienna. We found the level of service to be outstanding. The staff were wonderful in all departments. The food was overall delicious, with plenty of choices.
Embarkation was a little confusing because the ship was docked away from the main docks in Vienna. But they had a representative stationed at the main dock with a ...
For several years now I had wanted to cruise the Danube, maybe from watching all the Viking ads on PBS’ Masterpiece programs. So I began researching river cruises around the time Crystal first entered this market, and the reviews immediately pegged it as the top of the line for luxury cruises. By the time we were able to actually book a cruise, Crystal’s river fleet had expanded and we wound up on ...
We are still in disbelief as to what happened to us at the hands of Crystal. More unbelievable is the uncaring, disregard they have exhibited since our return. We were assured this would be handled with the utmost attention. That has not happened almost five months later. I could write pages describing this ordeal but will try to keep it concise.
Our cruise documents we received had no ...
I have cruised on many ocean lines with Seabourn being my favorite.
This was my first river cruise. The service was great, food ok, room well designed, but, we had a huge problem.
The river water was too low for us to navigate the Danube so we did a 3 day round trip from Vienna to Wachau valley and did not sail to Slovakia or Budapest. That was a major disappointment to not sail into ...