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Crystal River Cruises Cruise Reviews

Crystal River
Ship
Destination
Departure Port

Traveler rating

Excellent

38

Very Good

10

Average

7

Poor

5

Terrible

3

Cruise type

Luxury Cruises

83

River Cruises

63

63 Crystal River Cruises Cruise Reviews


richminn avatar

richminn

6 Reviews Written

101 Helpful Votes

First but not last time Crystal

|

Have heard about crystal and decided to try it out. Previously we had done a Viking river cruise was NOT excited about that and were reluctant to do another river cruise but thought we would. we boarded the ship ...
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Sail Date December 2019


corpkid avatar

corpkid

4 Reviews Written

8 Helpful Votes

Good, but prefer the newer river ships

This was our second river cruise with Crystal. Last year we spent 8 glorious days on the brand new Debussy sailing the Rhine, and it was absolutely great. We decided to try this ship to sail the Danube this year. ...
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Sail Date September 2019


USC Adventurer avatar

USC Adventurer

2 Reviews Written

8 Helpful Votes

The Most Fabulous Cruise Experience

I chose this cruise because I've never been on a river cruise and I've never cruised with crystal. The itinerary interested me very much and I was not disappointed. My cabin was wonderful. I was in cabin 215, a ...
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Sail Date November 2019


Spysmum avatar

Spysmum

31 Reviews Written

348 Helpful Votes

A delightful Danube cruise

As fans of Crystal ocean ships, we wanted to sail on Mozart, before she became exclusively for oriental guests from January 1st, though of course there will be 4 other Crystal river ships to choose from. We flew ...
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Sail Date November 2019


drdianemcintosh avatar

drdianemcintosh

1 Review Written

1 Helpful Vote

Disappointing

We cruised with Crystal for the first time in September, along with two other couples, on the Mozart 10-day Dunube river cruise. Our cruise organizer was originally good but she was replaced mid-way and the ...
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Sail Date September 2019


Poorcindy avatar

Poorcindy

1 Review Written

4 Helpful Votes

River cruise

The Mahler is a beautiful ship. The staff were beyond helpful. The food and drinks were more than you could possibly eat or drink. Unfortunately on the 17 Grand Tour they close the top deck for 8-10 days. We ...
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Sail Date September 2019


pickypicky avatar

pickypicky

1 Review Written

5 Helpful Votes

WE WERE NOT "CRYSTALLIZED"

I have hesitated writing this review, but considering the limited number of reviews for Crystal River, I thought it would be helpful. As my title implies, we were neither impressed nor happy. I should probably add ...
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Sail Date May 2019


CruiserFromMaine avatar

CruiserFromMaine

16 Reviews Written

84 Helpful Votes

Excellent food and service on the Crystal Mozart

We took a week long river cruise on the Mozart and enjoyed it greatly. The food and service were excellent. The ports and included excursions were also very good, and the scenery along the Danube was spectacular! ...
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Sail Date June 2019


Travlmom59 avatar

Travlmom59

2 Reviews Written

15 Helpful Votes

Crystal handles itinerary changes well

My husband and I are currently on a Grand Europe tour on the Crystal Mahler. Service and food have been superb. We are enjoying the daily canapés and appetizers brought to our room by our butler. Entertainment ...
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Sail Date June 2019


Keith1010 avatar

Keith1010

20 Reviews Written

218 Helpful Votes

Amazing Describes Our Experience

My wife and I recently returned from the May 4, 2019 Sailing of Mozart. It was our first River Cruise. We have sailed with Crystal Cruses on many voyages but those were ocean voyages. We loved the entire ...
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Sail Date May 2019


radar65 avatar

radar65

7 Reviews Written

29 Helpful Votes

Nice ship, Interesting itinerary, Poor dining room service.

We have never been on a river cruise and decided after more than 20 ocean cruises we would try one. The Crystal line received excellent reviews and we had previously sailed on the Symphony. We read about the ...
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Sail Date April 2019


namlyndah avatar

namlyndah

1 Review Written

6 Helpful Votes

Avoid Crystal Cruise Line

First on Crystal River cruise and will be last. Have had great experiences on their ocean voyages; but the river line is a separate division and vastly inferior in most areas. Company was not forthcoming in ...
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Sail Date August 2018


2SailingNomads avatar

2SailingNomads

1 Review Written

11 Helpful Votes

Great service, food, and ship

After 15 cruises and over 300 days on Seabourn we decided to try a river cruise, so to be fair my opinion of this cruise is colored by my Seabourn ocean cruise experiences. A river cruise was something we had ...
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Sail Date July 2018


stemad avatar

stemad

1 Review Written

30 Helpful Votes

Tried , tasted and thouroughly enjoyed

After sailing on many cruise lines throughout the world we decided this year was when we would sample a river cruise. We booked on a Ukranian cruise with another company and really did not enjoy for several reasons ...
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Sail Date November 2018


JulietH avatar

JulietH

1 Review Written

7 Helpful Votes

STUNNING, AMAZING, INCREDIBLE, UNFORGETTABLE!

I'm a frequent cruiser - although mainly the larger ocean liners. I recently strayed from course and took my mom on a CRYSTAL CRUISES RIVER CRUISE ON THE DANUBE. It was, in a word, SPECTACULAR. Let me start by ...
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Sail Date December 2016


Lazucker avatar

Lazucker

1 Review Written

5 Helpful Votes

Nice Ship, Corporate Culture, Poor Choice of Shore Excursions

Don’t select this cruise if you or anyone you’re traveling with has mobility issues— there are no “gentle” excursions. One passenger referred to them as forced marches. The ship docks way out of the towns ...
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Sail Date September 2018


justjacques avatar

justjacques

1 Review Written

27 Helpful Votes

An Excellent Experience Despite the Changes!

We were originally scheduled to be on the Crystal Bach for a Rhine excursion from Frankfurt to Amsterdam. However, we were alerted a week beforehand that the cruise was being switched to another ship. We ...
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Sail Date November 2018


Dbouge avatar

Dbouge

1 Review Written

30 Helpful Votes

Wow!

This cruise line treated us like royalty! By day two the staff knew our names and preferences. Never did we want for anything....and in fact....had to politely decline service as they were always looking to see what ...
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19 photos

Sail Date October 2018


Charles1945 avatar

Charles1945

2 Reviews Written

11 Helpful Votes

Pluses and minuses

This was our first river cruise after several ocean cruises. We chose Crystal because of its reputation and the itinerary (Vienna to Belgrade and back) offered the opportunity to visit cities we otherwise would ...
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Sail Date October 2018


bash71 avatar

bash71

1 Review Written

18 Helpful Votes

Great trip but Crystal not forthcoming about itinerary changes due to drought

This was our first river cruise and we looked forward to the ease of river cruising: seeing many ports without the hassle of driving/packing and unpacking. However, due to the water shortage on the Danube, this ...
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Sail Date August 2018


Jimbola avatar

Jimbola

4 Reviews Written

83 Helpful Votes

Marvelous (Despite Diversion)

Our Crystal Mahler Grand Europe cruise in the summer of 2018 was hit with an unprecedented heat wave and drought which made the Rhine and Danube impassable, so our itinerary from Amsterdam to Vienna to Budapest was ...
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Sail Date July 2018


Ltpl avatar

Ltpl

1 Review Written

6 Helpful Votes

Crystal Cruise is CHEAP and unorganized

On Aug 1, 15-20 of us that returned after a Crystal excursion dinner found the SHIP HAD LEFT WITHOUT US. We were scanned to get off the ship but manually checked in when the ship returned for us. We were told the ...
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Sail Date July 2018


wismergirl avatar

wismergirl

6 Reviews Written

49 Helpful Votes

LOVE, LOVE, LOVE Crystal Mozart and River Cruising

I thoroughly enjoyed my 1st river cruise on Crystal Mozart, sailing the Danube for 10-nights. I’m going to use a different angle to view this cruise and write a not-so-common trip report. I’ll start with a list ...
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Sail Date July 2018


sk8rldy avatar

sk8rldy

4 Reviews Written

118 Helpful Votes

Terrific!

This cruise was amazing. We had a two bedroom suite + another room for our parents. Both were fully appointed. The butler, and service on the room fantastic...particularly found the daily personal laundry ...
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Sail Date July 2018


terran_explr avatar

terran_explr

15 Reviews Written

172 Helpful Votes

Wonderful Itinerary with Great Food and other Pleasures

I write this review from the perspective of giving you the traveler some insight about what to expect on this river cruise and to provide some tips. The good: itinerary, excellent food, small group tours, e-Bike ...
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Sail Date June 2018


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