Emerald Dawn River Cruises Reviews

-- / 5.0
Editor Rating
170 reviews
Emerald Dawn
Photo Credit: hekesq
Friends we joined up with during the cruise.
Photo Credit: The Ayatollah
Putting contest. Look at vineyards in background.amazing.
Photo Credit: VivSteve
Swimming pool, Emerald Dawn
Photo Credit: starlady21
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Cruiser Rating
4.6
Very Good
170 reviews
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1-5 of 5 Emerald Dawn River Cruises Reviews


Awful Customer Service

Review for a Europe - River Cruise Cruise on Emerald Dawn

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hekesq
2-5 Cruises • Age 60s

We booked this cruise because we got a good deal. But right from the beginning there was trouble. We put down our deposit, but then the deadline was approaching to pay the balance we could not get in touch. Our messages went unanswered and could not reach any person. We were getting nervous. Finally, a few weeks before the travel date we finally, after numerous calls, reached someone to pay. ...
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Sail Date: September 2022


Poor value for money

Review for a Europe - River Cruise Cruise on Emerald Dawn

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Legal wizard
10+ Cruises • Age 70s

Had high expectations for Danube cruise. Paid nearly £5000 for two for 1 week. Turned out to be very poor value for money. Not very much to say that is positive apart from visiting the beautiful cities of Budapest and Vienna. Food was not very good, not a lot of choice and found the staff did not always replenish quickly. Drinks were included with lunch and dinner but only one choice of red, white ...
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Sail Date: July 2019


Too much noise

Review for a Europe - All Cruise on Emerald Dawn

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Dougie777
6-10 Cruises • Age 80s

We were booked on the Emerald Dawn but the ship was changed to the Emerald Sun. The central problem was noise from above at all hours of the night. The toilets on the ship were of an airline design. We were on the second level, and had to endure the explosive sound of the toilet from the cabin above throughout the night. We were awakened many times during the night, even when using earplugs. ...
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Sail Date: September 2018


Not worth the money

Review for a Europe - River Cruise Cruise on Emerald Dawn

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jcrowden
10+ Cruises • Age 70s

Always wanted to do a Christmas Market cruise. Should have stayed in Frankfurt or Nuremburg, where we were for two days each prior to embark'. Food: 2 star at best. Breakfast OK. No Eggs Benny offered, only poached, scrambled etc eggs. The so called english bacon was'nt. Sliced something. Very ordinary. Mostly tinned fruit. Lunch menu unacceptable. Pasta dishes never included meat or seafood ...
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Sail Date: December 2017


A disappointing holiday

Review for a Europe - River Cruise Cruise on Emerald Dawn

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arose4liz
6-10 Cruises • Age 80s

A river cruise from Amsterdam to Budapest was an ideal destination. However it was spoilt by an overcrowded restaurant that became so noisey by guests trying to hold conversations. It became necessary to shout to make your self heard and Management took no action to try to control those guests that were competing on how much free wine and beer that they could consume. Service was so slow it ...
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Sail Date: August 2017


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