"On one occasion it took the coach about and hour and a half to get to the place we were going to and all the way there the tour guide was literally lecturing on the history of the country from their prospective.Also from the boat to Bucharest took a matter of 7 hours to get there in a hot barely unconditioned coach which could have taken a lot less...."Read More
The cruise it's self was excellent, the staff very attentive and the food good. I really couldn't fault the cruise, HOWEVER, I very nearly didn't go as my experience of the UK Customer Service department was utterly appalling and I thought if this is the way the cruise will unfold I wasn't interested. Facilities on the ship were good but limited, the itinerary was excellent and they obviously had ...
After cruising the upper part of the Danube we wanted to see from Budapest downwards. The places were very interesting however some of the tour guides need to interpret the history of the countries better and what is actually interesting as opposed to boring and more like a history lesson at school. On one occasion it took the coach about and hour and a half to get to the place we were going to ...
We wanted to be on a river that we haven't sailed on, to visit new places & see castles. The Majestic Rhine cruise fit the bill. We had this trip booked for August 2018, but as we all know now, the water level of the Rhine River was too low then, & as such, Emerald Waterways cancelled our trip.
We, however, still wanted to fulfill the aforementioned & rebooked for August 2019. We were ...
A group of retired high school friends travelled together to experience the delights of the Rhine and enjoy quality time together. This line was a repeat for a few and highly recommended. Booking was convenient for a geographically diverse group. The cabins were well equipped, the food plentiful and varied and excursions diversified. Where I found it lacking was in the entertainment and ...
Chose this cruise for 2 reasons: a) My birthday b) Mary Berry on board as my wife is a fan!
The crew were excellent; all seemed to get on really well and were very efficient & cheerful
Excursions were also v.good with free time to explore. Local guides spoke good English & were easily understood.
The cabins have a poor layout & poor sound insulation. The wall which has your headboard has ...
Friends picked this cruise for us !
Overall, our trip from Bucharest to Budapest was excellent. The ship had great staff with excellent food & wine, both notably with local origins.
Our cabin was just 20 steps from the pool.
There were a few minor problems:
-air conditioning was sometimes poor, most notably in busy restaurant at dinner
-WIFI was intermittent, we lost WIFI for 3-4 ...
After much research for our first river cruise, we decided to book with Emerald. While, I usually book my own vacations, I did go through a travel agent this time as I have never been to Europe. I did book my own airfare and hotel pre-cruise but did the Emerald add-on with the hotel and transfer at the end of the cruise which was well worth the price.
My wife and I left mid-June and spent ...
We chose Emerald Waterways after researching 6 popular cruise lines that sailed the Rhine river, and can say that our 1st ever cruise experience was overall fantastic. The cruise lived up to our expectations, and exceeded some, in all areas except the food quality. Being all-inclusive was important to us, no worries about calculating gratuities, port fees, etc..
We loved the Swissôtel Basel ...
Having done several ocean cruises we wanted to do a river cruise to compare. Cabin staff were excellent room kept very clean and in good order, our cabin steward Gabriel was exceptional. Public toilets were insufficient only one on each deck!
Breakfasts and lunches were very good, however evening dinners left a lot to be desired. Portion sizes on some meals were very small, ice cream desserts ...
Please note the Emerald Sun was swapped for the Emerald Sky. It was identical in all respects other than the name and was a year older. The crew was from the Sky. They were very friendly , keen to talk, provide a good service and show off their ship in the best light. It was modern with glass, chrome and plenty of light. We walked through a V....g ship which looked a little dowdy in comparison. ...