Early misgivings over what to expect from recent reviews were dismissed as soon as we got to the Mayflower Cruise Terminal, boarding was seamless, from check in to a glass in hand was just 20 minutes, Our Deluxe Cabin starboard/aft was large with an extended non overlooked balcony. it was clean spacious with a lovely touch of Champagne and Chocolates, a welcome return of dressing gowns and ...
We booked this pre- Christmas cruise to Portugal and Spain because it was as cheap as a B&B and we were missing the sunshine. From our previous experience with P&O, we had low expectations but the Ventura is a nice mid-sized ship and we had a good time. The crew were good and the entertainment was acceptable but it was evident that P&O had "cut everything to the bone". In particular, the food was ...
Beware of the spa! 2 treatments booked and paid for before joining the ship. During one treatment, the assistant said one aspect had been booked but I could have all 3 if I wished. No additional price was mentioned. Before leaving they apologised and said they'd made an error by adding the whole cost to my onboard account when I'd prepaid, and they'd need to reset my account, and needed a ...
Cruise had a great itinerary and we thought Celebrity was a step up from our traditional RCL cruises. The ship Infinity was in rough shape.
Cabin was noisy, we were woken many morning s at 6 am from crew making noise above us. AC and heat were difficult to control
Day 2 - The ship had severe problems with power on the 2nd day causing them to shut the ship down for about 6 hours for repair. ...
Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip.
Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise.
The cost of the Retreat is ...
The cruise was meant to be a relaxing break and booked a Concierge cabin that was partially obscured.
On boarding we were left to our own devices, no assistance in finding our way to the cabin and when in the cabin no information on or where the welcome aboard lunch was being held. The concierge cabin was no different to other standard balcony cabins. The glass in the veranda had a crack ...
I chose this cruise as it was at the right price and offered a chance of some sun before the onset of winter.
Embarkation was very efficient and no delays from port arrival until boarding Ventura.
I requested Club dining on first sitting but was allocated freedom dining of which I dislike but I paid the Saver fare rather than Select so no complaints.
For me I always prefer to have the ...
We chose this for the itinerary to see more of Spain and Portugal. Infinity is an older ship but we're ok with that. Staff were all excellent. Entertainment was mixed. Will Martin was the highlight and performed on two nights. The female violinist was good. We walked out of the male violinist. We also walked out of the magician/comedian who did old routines and wasn't funny. The entertainment crew ...
Itinerary made it worth going.
Have been on Infinity in the past, ( and other Celebrity ship's ) and we noted a drastic drop in menu standard at main dining room. The confirmed late dining had gone missing in the reservation, and we had to negotiate a bit to get a set table. Waiter service was inadequate. Each night we waited a very long time for everything. Shortage of staff or they are not ...
Having been on the Solstice class ships on four different cruises, nothing prepared us for this older kind of ship at full capacity! Okay, the ship is old, we expected that but the public places are well kept up and the food is fine too. However, the great aspects of a Celebrity cruise are missing, and the constant negatives of Celebrity are worse here than on the solstice class ships. I mention: ...