MSC Genoa Cruise Reviews

Photo Credit: Rafaello
Photo Credit: Rafaello
Photo Credit: Rafaello
Photo Credit: B loves to cruise
Cruiser Rating
3.3
Average
586 reviews

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1-10 of 586 MSC Genoa Cruise Reviews


How is this cruise line still in business?!

Review for a World Cruise Cruise on MSC Poesia

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Zhena
10+ Cruises • Age 60s

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
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Sail Date: January 2024


Please never book MSC

Review for a World Cruise Cruise on MSC Poesia

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Jules10192
2-5 Cruises • Age 20s

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
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Sail Date: January 2024

Traveled with children


Currently on MSC Poesia world tour

Review for a World Cruise Cruise on MSC Poesia

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Shellie1408
10+ Cruises • Age 40s

Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
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Sail Date: January 2024

Cabin Type: Deluxe Balcony


Somewhat stressful and chaotic

Review for a Mediterranean Cruise on MSC Orchestra

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Ezkay
First Time Cruiser • Age 50s

1. Room - got upgraded to balcony room on deck 12. We were very well looked after by the housekeeping staff. These are the real heroes by the way - 14 hour days and away from home for several months in probably a fairly low wage. 2. Stop offs - understaffed especially to re-embark. Long queues and very frustrated under supported staff. If weather had been bad would have been horrendous ...
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Sail Date: December 2023

Traveled with children


disappointed

Review for a Europe - Western Mediterranean Cruise on MSC Fantasia

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Stephen Carr
2-5 Cruises • Age 40s

I will start by saying I do disagree with the comments about the staff from other reviews they were always friendly and smiled. We were in a balcony room on the 8th deck right above the manhatten club this place is so noisy at night, I know I should have probably checked this before I booked but it was worse than I expected. Food wise Buffet- just meh always busy Food was usually ...
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Sail Date: December 2023


Large ship with many flaws

Review for a Europe - Western Mediterranean Cruise on MSC World Europa

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TvanMiletus
6-10 Cruises • Age 40s

MSC World Europa is a nice new and in particular large ship. Everything is bright and shining. Everything looks good and is working fine. This ship is different from other MSC ships. The ship has no atrium with a glimmering staircase, bar and music. Amusement, restaurants and bars have changed. The idea is to create a new image. This hasn't worked out very well. Out trip to Genoa, our transfer ...
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Sail Date: November 2023

Cabin Type: Deluxe Balcony


Too Big to Please

Review for a Europe - Western Mediterranean Cruise on MSC World Europa

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Selion
10+ Cruises • Age 40s

Let me preface this review by saying that I have very conflicted feelings about the World Europa, and this is coming from an avid MSC fan. Just look at the ratings I gave. Take each area individually the ship is excellent, but the sum is not the total of the parts. This Med cruise was our 5th MSC cruise and 12th overall. We like MSC, but the World Europa left something to be desired. I'll ...
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Sail Date: November 2023

Cabin Type: Infinity Ocean View


A very good repositioning cruise from Italy to Brazil

Review for a Transatlantic Cruise on MSC Seaview

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AlSl
10+ Cruises • Age 60s

A) Embarkation: MSC allows passengers to choose a timeframe for embarkation. It was very fast and efficient. We had 11:00 to 12:00, and by 11:40 AM we were already inside our cabin. B) Cabin: extremely comfortable. Large, modern, spacious. Sofa is quite big for a ship cabin. Wardrobe and storage are limited, which is a little tough for a long trip like ours. Bathroom is modern and efficient. ...
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Sail Date: November 2023


Msc divina 16.11-27.11.2023

Review for a Europe - Western Mediterranean Cruise on MSC Divina

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Emanuella Rada
First Time Cruiser • Age 20s

We were on cruise from 16.11-27.11.2023. We had wonderful time and so much fun. The crew on Divina is amazing, they were very helpful and friendly, always smiling and greeting us. Food was also great, so much to choose in bufet Calumet all day and crew there is outstanding, always working and doing their best!! Dinner and crew in Black Crab was also great. Our cabin attendant Annalie was amazing, ...
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Sail Date: November 2023


THEY LEFT THE CHEF BEHIND.

Review for a Europe - Eastern Mediterranean Cruise on MSC Opera

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johnblogg
6-10 Cruises • Age 70s

Entertainment was great with the shows where a stand out, but in general the entertainment team did a great job working hard all day . service was good the staff in the restaurant they done a great job . The food was a disgrace on this ship. corporate cost cutting to the max.low quality.tasteless.cold.i think they left the chef in port. this was a very bad image of italian food.the owners need a ...
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Sail Date: October 2023


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