Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
Our first transatlantic cruise and first time with Costa. After reading the Costa Pacifica reviews on this site I was not expecting too much from our cruise so thank you to all those who lowered our expectations because we loved virtually every minute of this cruise, particularly the food which was at times borderline Michelin. More positives include one of the largest spa facilities on any cruise ...
A Transatlantic cruise is a great way to escape the European winter and be away for Christmas. The seas are nearly always calm and after several crossings we have always enjoyed smaller passenger numbers. That means better service and less hustle and bustle.
Embarking and disembarking was never an issue and the staff are amazing
Dining was excellent and MDR Dinner was well presented with a ...
We chose this cruise because as a retired couple it seemed like a new adventure to get back to the US. Embarcation took 1 hour and 10 minutes. The ship is a cross between Las Vegas and Star Trek. Lots of mirrors, glass and flash. The buffet food (we only went there 5 times) was very good and well-presented. The main dining rooms were elegant and service was great most of the time. MSC ...
We chose this cruise to get away from the Winter and have Christmas at sea
Our Costa organised bus trip from our home town in Austria to Savona was smooth and punctual. Savona is a pleasant port, but as it was a bit chilly and windy, we elected to stay in the departure area
Boarding was a little slow and Costa could improve communication to keep people informed
Our cabin was ready and the ...
We flew to Genoa from Miami, spent the night at the Holiday Inn and taxied to the port in the morning. Embarkation was a breeze. We sailed the Divina 6 times before so we Knew what to expect. Different Captain and different Hotel Director this time. She is a beautiful Italian design ship. Love the crystal staircase. We had a balcony starboard forward cabin and a great steward (Alphonso). The ...
My partner and I spent 20 nights on the south bound transatlantic crossing which sailed from Genoa on 5-11-2019. We (41 and 42) were accompanied by 1 set of parents (64 and 65) and 1 couple who are friends our age. I researched thoroughly before choosing this cruise. Our primary reason to select this journey on MSC Divina was the brilliant itinerary. I read the reviews and noted the negative and ...
Recommended by friends who had been and we loved this cruise! Flew to Nice and used the Costa coach transfer to Savonna. Embarkation was very efficient and cruise terminal in Savonna comfortable. First stop was Marseille, the cruise terminal is about 10km from town centre with free bus shuttle provided by the port. In Cadiz the railway station is right next to the terminal. In Madeira, St ...