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American Queen Steamboat Company New Orleans Cruise Reviews

This was very steep. Local tour guides said the best dock in Vicksburg was recently bought by American Cruise Lines  - the other guys
This the ship docked at La Cross Wi
Mark Twain lounge
The "American Queen" steamboat.
Cruiser Rating
3.9
Average
123 reviews

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1-10 of 123 American Queen Steamboat Company New Orleans Cruise Reviews


Mississipi river Minneapolis to New Orleans

Review for American Countess to U.S.A.

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drlee
10+ Cruises • Age 70s

We have long had a desire to take a Mississippi river cruise its entire length, from Minneaolis to New Orleans. After a couple of outstanding river cruises in Europe, we were excited to try something in our home country. Cruises that travel the entire rivers are rare, most are sold as seven day/half river cruise. So we booked this based on research and itinerary. We do wish that later cruises were ...
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Sail Date: August 2021


Great People Beautiful Boat Rough Ports NO Internet

Review for American Countess to North America River

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Hummer13
6-10 Cruises • Age 60s

The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
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Sail Date: August 2021


AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River

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raleepe
6-10 Cruises • Age 60s

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service. This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC ...
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Sail Date: August 2021


AQSC Duchess "Mighty Mississippi" - Red Wing, MN to New Orleans, LA

Review for American Duchess to North America River

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TinCan782
6-10 Cruises • Age 110s

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...
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Sail Date: August 2021

Traveled with disabled person


Beautiful ship

Review for American Countess to U.S.A.

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holarl
First Time Cruiser • Age 60s

The American Countess is a beautiful clean new ship. The ship has large windows in the library and card rooms to watch the river, and lots of chairs on decks. I went down the Mississippi from Memphis to New Orleans. I have some foot problems and the company provide a golf cart at every landing to take people from the ship to the excursion bus, so I availed myself of that service. I loved every ...
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Sail Date: August 2021


If you are under 70 and/or an active person, this cruise is not for you

Review for American Duchess to U.S.A.

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denschrim
6-10 Cruises • Age 50s

My husband and I took the American Duchess from St. Louis to Minneapolis on the Mississippi River. We knew it would be quieter than other cruises we have taken, but we were not really prepared for how little there was to do (both onboard and at the ports of call). The boat had virtually no entertainment, other than cheesy 45-minute shows given each day by an entertainment staff of 3 people ...
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Response from JaneF, Guest Relations Manager

Hello denschrim, Thank you for taking the time to share your experience. Life is slower on the river! It's what many of our repeat guests enjoy. Our authentic, American paddlewheelers offer...

Sail Date: July 2021


No real regard for the needs of a handicapped passenger

Review for American Countess to U.S.A.

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sltkdt01
6-10 Cruises • Age 60s

Booked this cruise for my mom's 90th birthday celebration. When I requested a handicapped room, I was told all rooms are handicapped accessible. They were not. We spent the first day and a half waiting for an accessible room. I requested and received confirmation that we were seated for early dining as my mom needed to eat at a particular time, not at 8 pm in the evening. We boarded the ...
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Response from JaneF, Guest Relations Manager

Dear sltkdt01, We are so sorry about the unusual experience with the golf cart. We know our guests need help getting around in port. I’m glad you spoke with someone on board about this so...

Sail Date: June 2021

Traveled with disabled person


Mississippi River cruise

Review for American Countess to U.S.A.

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CruiserFromMaine
10+ Cruises • Age 60s

We cruised on the American Countess which left New Orleans on May 16. Overall it was a good trip, particularly the entertainment and the dining. The cruise included one night at the Hilton Riverside in New Orleans. This allowed for a conference room to be used for pre-cruise COVID testing. That part was easy and we got our results via email in about an hour. Check-in was complicated by ...
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Response from JaneF, Guest Relations Manager

Hello CruiserFromMaine! Thank you for your thoughtful feedback. We’re glad to hear that you overall enjoyed your voyage with us on the Mississippi River! It’s always nice to hear that the...

Sail Date: May 2021


A perfect trip on the American Countess

Review for American Countess to U.S.A.

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Countess Cruiser
First Time Cruiser • Age 60s

Although my wife and I are seasoned travelers, we were delighted at the opportunity to take our first-ever cruise on AQSC’s newest jewel to her crown: the American Countess. With high expectations, we embarked in late March for a 5-night trip out of New Orleans bound for Memphis. Summary? We were thrilled with every single aspect of this trip, one which exceeded our hopes far beyond our capacity ...
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Response from JaneF, Guest Relations Manager

Dear Countess Cruiser, We are so happy to hear that you enjoyed one of our very first voyages on American Countess! We have worked very hard to create a safe and fun experience as we get...

Sail Date: March 2021


Christening Voyage

Review for American Countess to U.S.A.

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JhAh2021
2-5 Cruises • Age 60s

We had the pleasure of being on the Christening Voyage for the American Countess and it was beyond our greatest expectations, This being one of the first cruises allowed due to COVID and we never felt any concerns with the protocols. The crew and staff made everyone feel safe and so comfortable. The accommodations, service and food for this new boat are first class. We made several day stops ...
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Response from JaneF, Guest Relations Manager

JhAh2021, Wow! Thank you for joining us for the Christening of the American Countess. We couldn't be happier to hear that you enjoyed your voyage. We look forward to welcoming you back! ...

Sail Date: March 2021


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