• Cheers to 25 years: Celebrate with Us!
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

American Queen Steamboat Company North America River Cruise Reviews

Nez Perez Indian Special Guest Performer
Upper Deck Dinning area and Back Patio
Upper Deck Buffet
Appetizer of clam seafood
Cruiser Rating
4.2
Very Good
196 reviews

Filters

1-10 of 196 American Queen Steamboat Company North America River Cruise Reviews


Love our Cruise on the Mississippi River

Review for American Duchess to North America River

User Avatar
nanatexas
10+ Cruises • Age 60s

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...
Read More

Response from JaneF, Guest Relations Manager

Hi nanatexas! Thank you for sharing your experience. We can't wait to get back out on the river with you!...

Sail Date: March 2020


Mississippi Rambling - New Orleans to Memphis

Review for American Duchess to North America River

User Avatar
halanddonna
10+ Cruises

What to know - no glitz, no crowds, no pools. Instead - beautiful scenery, friendly helpful staff, daily enrichment, low key enjoyable entertainment, menus that reflect locations, and interesting ports. What to do - Included with your cruise, at no additional cost, at each port, is - bus, guide(s), admission to various sites. (‘Premium’ tours are available for additional purchase). We’ve ...
Read More

Response from JaneF, Guest Relations Manager

Hi halanddonna! You have perfectly described the slower pace on a river cruise. It should just feel easy and relaxing. We all can't wait to be back on the river with you!!...

Sail Date: February 2020


The overall cost is not worth the product

Review for American Queen to North America River

User Avatar
Pamgoes
10+ Cruises • Age 60s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
Read More

Response from JaneF, Guest Relations Manager

Hi Pamgoes, Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...

Sail Date: December 2019


Awesome Experience

Review for American Queen to North America River

User Avatar
vicky4trips
10+ Cruises • Age 50s

My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...
Read More

Response from JaneF, Guest Relations Manager

Hi vicky4trips, We appreciate you taking the time to write us a review! Our partners at Shore Excursions take pride in providing these unique experiences. We are grateful for that...

Sail Date: December 2019


Overall a Wonderful sailing down the Mississippi River

Review for American Duchess to North America River

User Avatar
Bryan5264
First Time Cruiser • Age 20s

In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship. The boat had Christmas theming since it was the holidays, and everything felt warm and ...
Read More

Response from JaneF, Guest Relations Manager

Hi Bryan5264! We love reading your review. The holiday season on our vessels is really special. The towns are decorated, the crew is festive, and guests are in the holiday spirit! Thank you...

Sail Date: December 2019


Crew and Company Goes Above and Beyond

Review for American Duchess to North America River

User Avatar
BillNY
10+ Cruises • Age 60s

Sometimes, the best way to gauge a company's commitment to customer service is to experience mishaps and witness how the crew and company react. We were on the December 2 sailing from Memphis to Nashville on the American Duchess. The first issue occurred when one of the propellers malfunctioned. We were immediately given this information and were also informed that we were going to have to ...
Read More

Sail Date: December 2019


Awesome as Always

Review for American Queen to North America River

User Avatar
shrumster
10+ Cruises • Age 60s

Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...
Read More

Response from JaneF, Guest Relations Manager

Hi shrumster! Thank you so much for sharing your glowing recommendation. Loyal guests like yourself make us feel so loved! Being surrounded by America's history every day is a role we take...

Sail Date: December 2019


The BEST way to see the Columbia River!!!

Review for American Empress to North America River

User Avatar
Amble Along
6-10 Cruises • Age 50s

In November I traveled with a small group of 10 on the American Empress steamboat-style Cruise. The group absolutely LOVED the trip and the ship! The food was incredible- truly top notch! We even had lobster tail! The meals were always artfully prepared and served by the kindest, warmest staff I’ve encountered on a cruise ship. Every meal was an event. During our scenic rides cruising the ...
Read More

Response from JaneF, Guest Relations Manager

Dear Amble Along, It's so exciting to picture the appetizers and Hot Toddies while watching sea lions and eagles! Just perfect. The scenery on that cruise is spectacular. Multnomah Falls is...

Sail Date: November 2019


First River Cruise . . . and not our last

Review for American Empress to North America River

User Avatar
RealJewell
10+ Cruises • Age 70s

We had been wanting to try a river cruise, especially after watching the size of ocean-going cruise ships balloon until some can carry more than 6,000 passengers. The American Empress beautifully accommodates just over 221, with an attentive crew of 88. Our Category C cabin--212--was cozy, but well laid out so that we had plenty of closet space and storage, even in the bathroom. Yes, the shower is ...
Read More

Response from JaneF, Guest Relations Manager

RealJewell - you live up to your name! What a gem you are for sharing such a thoughtful review. To say that our "staff was unfailingly cordial, professional, and attentive," just knocks it...

Sail Date: November 2019


Great until we both got a stomach bug on the boat

Review for American Queen to North America River

User Avatar
mmyeats
2-5 Cruises • Age 60s

We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in Memphis was very nice. We appreciated that we could check in for the cruise at the hotel. Great idea! The cruise started out great. Soon we started to hear that guests were sick ...
Read More

Response from JaneF, Guest Relations Manager

Hi mmyeats, We’re glad to hear that you overall enjoyed your cruise! So sorry you became ill. In accordance with CDC guidelines, American Queen Steamboat Company highly recommends that...

Sail Date: November 2019


Find a cruise

North America River Cruise Reviews for American Queen Steamboat Company Ships
American Duchess North America River Cruise Reviews
American Duchess North America River Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.