Our 1st time on a cruise. Not real impressed with the physical condition of the ship.
It supposedly was remodeled or updated in 2015 but it doesn’t show it! Many places & common areas smell bad~like urine & old sour mop water! The pool towels and third viewing deck blankets smell like mildew ALL OF THEM EVEN AFTER MENTIONING TO GUEST SVS.!
I constantly held my nose navigating from one floor ...
We prefer a Holland America cruise ships because they cater more towards adults and not children. They don’t have any many activities for children like some of the other cruise lines do. The crew and staff on every Holland America ship I have ever been on are just wonderful
They take care of the customers very well. The food I Holland America cruises is the best I have ever had. For the first ...
Picked up the 18 day Land and Sea Tour a few months ago. Great deal! We accepted a partially obstructed ocean view room. Just wanted to share what that means on deck 4. Overall we thought the experience was great. The land tour was wonderful. Just an FYI, the Holland Landmark Hotel is really showing it’s age It was clean but it is dated.
The ride from Denali and from Anchorage were the best. ...
There is no BB King blues or Lincoln theater. There’s a rolling stone lounge and a billboard area. The world stage is pretty with truly locally choreographed entertainment. If you enjoy educational seminars along with a few sprinkled activities. If you are looking for quiet and bored. This is your cruise. We loved the thermal spa. The specialty steak house was a disaster as it took 2.5 hours and I ...
Our first cruise. A wonderful birthday gift from friends. We explored the ship from front to back and up and down. She is a beautiful ship and we were most impressed by the cleanliness of all areas. Our two areas where we visited and ate were the Lido deck and the Dining Room with a visit to grab a burger, pizza, and some well dressed hot dogs. All good to excellant quality.
We visited the ...
Wow! HAL Volendam really came through! First, our family was excited to find that we were given a free upgrade to a Vista Suite! This made our trip even more memorable and awesome! Second, we were treated with great service, great entertainment, great food, just a great week!
Every morning, my wife and I would take in breakfast either in the MDR or the Lido Buffet with stunning views of ...
We wanted to try Holland America after a four year pause. Short cruise in Alaska.
We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
We've been on Disney, RC, NCL, and Carnival cruises and decided to give Holland a try for Alaska. I was pleasantly surprised and plan to go again!
STAFF: Compared to a recent cruise on NCL, I felt the staff was far happier and genuine and I suspect it's because they are treated well. It was refreshing to see staff who came out (albeit briefly) to enjoy the views with us - I've always felt like ...
I had an 18 day cruise/land HA trip to Alaska. The crusing part on Noordam was great in terms of seeing a beatiful scenery. The rest was OK - the food was not that impressive and there were not a lot of activities. The staff was very nice.
The land portion of the trip was somewhat disappointing - the hotel in Anchorage was dirty and not very attractive. A month before the cruise, I had an ...
Demographic was a bit to old for my husband and I, but worked great for my In-laws. Thats the only thing I can throw a stone at... and that's subjective. The staff was absolutely the best! Charming, helpful and a genuine smile on their face 24/7. I thought the food was great. The dining staff was so helpful with dietary issues and the service was outstanding. Truthfully, outstanding service across ...