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5 Helpful Votes
Sail Date: February 2018
Maybe it's a matter of expectations and what you consider expensive. With an average verandah room and the cost of $16,000 for a 15 day cruise, we had high expectations. This was by far the most expensive cruise we have ever taken. ... Read More
Maybe it's a matter of expectations and what you consider expensive. With an average verandah room and the cost of $16,000 for a 15 day cruise, we had high expectations. This was by far the most expensive cruise we have ever taken. It was a stretch for our finances. The room was smaller than those we have had in the past on other cruise lines and the bathroom space rivaled that on an airplane. For the cost, we could have had a suite on HAL, Celebrity, or Princess. But we chose Oceania because of the itinerary and loved that most stops in Vietnam were overnight. Plus, being on a small ship it could dock up the rivers and be centrally located in Saigon and Bangkok, where the larger ships would be 2 hours away on the coast. The dining room had a few missteps as far as proper cooking of steaks and eggs. They were very slow, no matter which meal, to get the courses out. I found a two hour dinner just too long. The specialty restaurants were no better than the main dining room. I would not recommend the O Life. We could not get a custom air route that we wanted, so Oceania made the flight arrangements, which were beyond awful. We took only 1 "free" excursion, which my husband then told me "never again". The group tour was 5 or 6 buses going to Hue together and the bathroom situation was so bad, I couldn't drink water until we got back aboard the ship. I booked last minute private tours for the other ports. We did not care for the entertainment and the fact that there was no theater but a lounge instead. I kept thinking, "Is this worth three times the amount of Celebrity?" and the answer is, no. Overall, it was a disappointment. Read Less
Sail Date: February 2018
Hongkong and Bangkok as start and ending point. Seeing a new country (Vietnam) and a beach day in Thailand. A little bit of everything. Ship hat fabulous locations for ports, in HK one could walk to Kowloon. In Saigon one could walk to ... Read More
Hongkong and Bangkok as start and ending point. Seeing a new country (Vietnam) and a beach day in Thailand. A little bit of everything. Ship hat fabulous locations for ports, in HK one could walk to Kowloon. In Saigon one could walk to the center of town. In Bangkok it was 15 min by cab. Just make sure to leave the harbor and get a normal taxi. The once in the Harbor are a ripoff. Only the Hanoi stopp was awfully far from the city so we did the Halong Bay instead. Very impressive landscape. As it is a small ship, embarkation/disembarkartion was smoth. Even wenn tendering. Always room in the restaurants, seldom a line at the ones with buffet. Sevice as extremely nice, from the Stateroom attendants to the waiters. Food is good but a bit old-fashioned. Missed Red Ginger from the other ships where one can get some spicy Asian food. Read Less
3 Helpful Votes
Sail Date: February 2018
We chose this cruise for the itinerary plus our experience on a previous cruise on Riviera. A big plus was that Nautica, being a small ship, was able to dock close to several of the city centres rather than at the more distant ports. ... Read More
We chose this cruise for the itinerary plus our experience on a previous cruise on Riviera. A big plus was that Nautica, being a small ship, was able to dock close to several of the city centres rather than at the more distant ports. Sailing out of Hong Kong harbour from Ocean Terminal after dark was a an amazing sight and a cruise highlight. Several overnights in port made it possible to take two shore trips per port. As anticipated, the food was great in all dining venues, especially at the Polo Grill. We appreciated room service breakfast on days when we had an early start for shore excursions. We like open dining times, being able to dine whatever time we feel like, and enjoyed sharing tables sometimes. The wine prices were very high, but we made good use of happy hour pre dinner drinks. The enrichment lectures we went to (4) we very good. Attended only 2 evening shows, but both were very good given the small number of the entertainment crew. Embarkation didn’t go as expected. We arrived 15 mins after embarkation began but found everything at a standstill, with nowhere to sit while we waited for action, around 30 mins. Were told later that we were kept inside for warmth, as it was unusually cold outside. Once the line started moving all went well. Disembarkation was seamless. Service in all areas of the ship was excellent, and courtesy was shown by everyone from the Captain down. We didn’t do any ship’s excursions, partly because they were so expensive, and partly because we prefer small group excursions. We organised our own trips or joined some organised by others via Cruise Critic. A little disappointed with the lack of a Concierge lounge on this smaller ship. Otherwise this was a great cruise, and if we cruise again we are likely to choose Oceana. Read Less
2 Helpful Votes
Sail Date: February 2018
Traveling with our dear friends, one of whom is a Veteran that served in Vietnam 50 years ago and wanted to finally go back to see it again, we originally selected this cruise because the itinerary matched with what we were interested in ... Read More
Traveling with our dear friends, one of whom is a Veteran that served in Vietnam 50 years ago and wanted to finally go back to see it again, we originally selected this cruise because the itinerary matched with what we were interested in seeing. Now, having completed the journey and enjoying every minute of it, I'm compelled to let others know how pleased we were for choosing Oceania's Nautica as our home for 15 days. Not only was the ship clean and beautiful, the Crew and Staff were so warm and welcoming every single day. The food was excellent, the entertainment top notch, the almost-daily disembarkation and embarkation process for excursions went smoothly and quickly, and all arrangements made on our behalf were very nicely taken care of. Another word about the entertainment....the 6 performers (singers and dancers) were so polished and so talented....and friendly!! We'd see them all over the ship at different times of day, and they felt like friends!! The Cruise Director too...he made every day so enjoyable!! We are looking forward to booking another cruise in the near future with Oceania. Our experience was so positive and memorable....Loved it!!! Read Less
1 Helpful Vote
Sail Date: February 2018
The ship is lovely, all paneled walls and elegant furnishings. People have referred to it as old world. I also like very much that it is smaller than the ones we have been on in the past. It is not so exhausting to go from one end to ... Read More
The ship is lovely, all paneled walls and elegant furnishings. People have referred to it as old world. I also like very much that it is smaller than the ones we have been on in the past. It is not so exhausting to go from one end to the other all day. I also feel that it is easier to meet people when there are fewer of them. You are more likely to see people you have seen before. The theater is less massive. There are fewer nighttime activities, which is fine, and only 2 stores, which is great. It feels much less commercial than the big ships. Everything feels more low key. The entertainers were very good, except for the comedian. The food was very good, though not as exceptional as the advertising would lead you to believe. I would skip the ship's excursions and book your own separately. You will get smaller groups at less cost with more customization possible. I was annoyed that all the tours included shopping stops. Though I understand that people want souvenirs, I felt this took p too much of the excursion time. Be aware that if you did not prepay the tips they will be charged against the $800 shipboard credit that people commonly opt for. I didn't realize this and used my credit up on other things that I could have skipped. Bottom line. Great itineray. Lovely ship and service. Feel confident to book this cruise. Read Less
6 Helpful Votes
Sail Date: February 2017
First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly ... Read More
First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly run and could not cope with large numbers returning from trips- not clearing tables / ran out of food etc . Entertainment ( apart form the Evening shows and lectures ) very poor - colouring books / tossing bean bags. Advised by cruise director limited entertainment as large group of 150 people had booked trip with own speaker and using main lounge so choice of entertainment could not be provided and lectures sometimes at 8.30 at night when most people at dinner . Many additional charges including $11 for Yoga and some other classes . Trips overpriced and not very good and "scenic " drive on one trip was past a nuclear power station , and empty factory . Trips cancelled due to customs in Dalian in China and little contingency and when complained to concierge advised this often happens but no transparency when booking . In addition arrived in Shanghai at 9.30pm instead of 4pm as advertised when booked and excuse given was the "tides". So in the end we had 6 sea days instead of 4 ! Customer service has been appalling having followed up both on the trip and after and generally very condescending attitude . Understanding recently acquired by NCL and looking at other reviews ( many similar to ours ) standards appear to have dropped since last Summer ( when we booked ) . In summary very overrated and not up to standard of other cruises have been on . Will not book with Oceania again and certainly not recommend . Read Less
5 Helpful Votes
Sail Date: February 2017
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main ... Read More
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main dinning room. Folks wore flip flops, torn/dirty sweatshirts. Dining room drapes were wrinkled and dusty.Mold on shower curtain in bathroom. Staff appeared to be poorly trained as compared to previous cruises with Oceania, bu tried very hard to be helpful. When a crew member was asked about staffing he commented that Oceania had "moved crew members around to newer and bigger ships." Spoke with high level management person, while on ship, and he agreed with me, regarding problems, and we did receive a credit of thousands of dollars toward next cruise. That demonstrates, to me, that management is acutely aware of the problems. Why else would the company compensate me for my observations? Oceania management either does not want to or cannot improve the situation. Our belief is that since being bought by NCL that the organization is "milking the cash cow." That is to say that management has cut back on services, quality of food, and ship maintenance, in terms of quality and comfort for passengers, Read Less
3 Helpful Votes
Sail Date: February 2017
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ... Read More
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ordered a Jacq Pippin "signature" dish- roast chicken. It was served, after along wait, cold, hard and dry. The entertainment, with a few exceptions, was amateurish and lame. The most significant failure of Oceania on this cruise was its elimination of the tours in Dalian and Shanghai. Just very poor planing. We were given one hour to walk around Dalian and no time in Shanghai. The ship got into Shanghai at 9 PM and we had to be off the ship by 9AM the next morning. So much for seeing one of great cities of the Far East. Another example of Oceania's poor planing occurred in Beijing. My wife and I chose the Tiananmen Square tour at a cost of about $150 each. It so happened that on the day of the tour, March 4th, Tiananmen Square was closed to visitors because of the Chinese government's annual legislative session. Oceania made no offer to refund all or any part of the S300 we had paid for this tour. To top off my negative experiences on this cruise we were charged $480 for gratuities, a charge which was not included in the Ticket Contract. Read Less
1 Helpful Vote
Sail Date: February 2017
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, ... Read More
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, this package only applies to beer and wine; then only wine by the glass, not the bottle; then only in certain bars and only at certain times. In short, not fit for purpose. I'm sure the small print explains all this, but it is typical of the deceptive pricing policies. e.g. all drinks attract an automatic 18% gratuity. It adds up. Typically we want to enjoy a trip and not feel deceived by small print. Otherwise the staff could not have been more helpful and excursions better organised. Saw sights we would never have considered without the excursions. Would cheerfully use them again having learnt the lessons on pricing but others might not be so forgiving. Read Less
25 Helpful Votes
Sail Date: March 2016
We have completed 5 cruises, 3 on Nautica back to back and 2 on Marina back to back in the last 18 months. Chose to return to Nautica for our 6th cruise of 18 nights as we found Marina impersonal and lacking the atmosphere of Nautica. ... Read More
We have completed 5 cruises, 3 on Nautica back to back and 2 on Marina back to back in the last 18 months. Chose to return to Nautica for our 6th cruise of 18 nights as we found Marina impersonal and lacking the atmosphere of Nautica. We had immediate problems with Internet access and speed. We both run businesses so Internet access is very important consideration. We had free wifi access package for one device at a time which I think many many other passengers also had. We would have paid double the charged price if wifi to have slow but reliable connection. That apparently doesn't matter. No how much you are prepared to pay apparently you get nothing more. We accept the explanation that satellite internet is far slower than on shore but in he past Nautica and Marina offered speeds which were just tolerable. This last cruise on Nautica Internet access was unacceptable in this day and age. The explanation from the IT manager is simply 600 guests and crew using Internet make it slow. It is even slower and at times non existent when docked. I even tried setting my alarm and trying log in at 3.00am as most of the oldies would be in bed. It didn't help speed just as slow at this time also. We also had an issue with our Indian visa due to receiving an email with important information meaning I applied for one that was not valid for sea port arrival. Not the ships fault but their attitude when we asked for help was to say they would see what they could do perhaps a group visa. It turned out after having to ask twice again that they knew hey couldn't help but hadn't told us. There answer was for us to get off at either Phuket or Yangon the next stops after Singapore. The two issues both of which seemed were unsolvable, Internet access and visa, made us decide to disembark at Singapore after 6 nights. We could not afford for our businesses the hopelessness of the Internet. It was costing us more than we lost leaving early. When we appeared at Reception to say we were leaving they were nonplussed and after some ten minutes of radio class to the Chief Purser Second Purser and god knows who else we finalised our account and left. It seemed to be of little interest to management staff. One highlight not to be missed on Nautica the is the ability to watch the much revered Jacqueline Pepin,who Oceania puts much faith in for their food offering, age through threats from young man to middle aged to senior. The never ending loop is hilarious but not as hilarious as the extortionate liquor prices on board. Still they do let you bring your own alcohol on board which helps. So that's it for us and Oceania and their much touted food offering. Until they are able to upgrade and offer better connectivity for younger passengers which is required in this modern world I don't see any hope of us returning for our Big O points anytime soon. The one thing that makes Nautica, and my hat off to them, are the cabin attendants, food servers, wait people. You know, all the staff that are paid less that Management or Officers. They are great. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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