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2 Helpful Votes
Sail Date: July 2018
Amazing entertainment team and activities, tasty food and friendly staff. Would definitely visit again. All destinations were really nice as well as the excursions. I enjoyed it a lot. Most negative reviews are from old people who always ... Read More
Amazing entertainment team and activities, tasty food and friendly staff. Would definitely visit again. All destinations were really nice as well as the excursions. I enjoyed it a lot. Most negative reviews are from old people who always complain about the slightest thing. There are things to do for everyone on this ship and you will certainly not get bored. Pool is kind of small though. Room services were always satisfactory...no problems here. I can't say much about a la carte but the buffet was full of variety and the two barbecue evenings were the cherry on top of the cake. There are lots of activities where they show you how the staff carves fruits or ice or how they fold the towels and stuff like that. Danny, the cruise director was the soul of the party, always smiling, dancing and talking with everyone. Very outgoing guy. Disco is alright, they have a Cuban dj so there are lots of good rhythmic songs to dance to. Read Less
6 Helpful Votes
Sail Date: September 2015
The Celestyal Crystal ain't no Queen Mary or Queen Elizabeth (but nor are you paying their fares!), not of their ilk is the CC. It is however an old girl pretty efficiently run with a seemingly happy and friendly crew who all work ... Read More
The Celestyal Crystal ain't no Queen Mary or Queen Elizabeth (but nor are you paying their fares!), not of their ilk is the CC. It is however an old girl pretty efficiently run with a seemingly happy and friendly crew who all work damn hard and probably get little sleep. The ship itself has been on the water for many a year and the fabric and finish is showing signs of wear and tear and is not quite leading edge from a designers perspective. Despite this the hard working staff keep everything shiny and polished and persevere with its short comings; cupboard door half off a hinge in the Amalthia restaurant, the main dining room, drawers that don't close properly in our cabin. A seven day cruise around the Aegean is a Greek Island taster and no more, with Istanbul and Kusadasi thrown in for some Turkish delights - Hagia Sofia, the Blue Mosque and Ephesus being on offer. Excursions available at all ports and so the chance to get a flavour of Mykonos, Santorini, Crete, Rhodes, Chios and Lavrio (Athens). The excursion process is always good and bad. Highlights you would never see independently are delivered in bite sizes with tour guides who mainly avoid sounding rote and inject some enthusiasm for their subject matter. Organisationally there is the marshalling and checking of the excursioneers, with inevitable waiting and the usual stragglers who are always holding up the show. Back on board Celestyal Crystal gets everyone well fed and with some tasty interpretations of various Greek and Turkish fare. The ship carries a lot of large tour groups and they tend to dominate in all departments. Individual passengers, independently booked, are a bit crowded out. Even a nine month old booking and promised waiting list failed to get an upgrade from an inside cabin to an outside cabin. One suspects that the tour companies have all the outside cabins permanently booked. It's a shame that Celestyal Cruises can't free up some for travellers like us who book independently. The drinks package represents a good deal if you like your wine, beer and cocktails. Strangely this doesn't cover everything and a few items attract a discounted price. Wait staff both in restaurants and bars do a stirling job and the team in the restaurants are friendly and fun at times. The Bali waiters typify the smiling island they hail from. Apparently they sometimes perform their Kechak dance in the crew quarters and the ship should unleash that on the passengers for some wonderful alternative entertainment. The entertainment is very good with exceptionally good dancers with great choreography. A couple of male singers worked hard on their programmes but need a little help to keep them on the note. The Greek ensemble are superb and very popular with their traditional music and song. It must be hard to perform constantly and maintain the enthusiasm - some obvious tedium evident with a few performers. But overall bravo for their efforts. Celestyal Crystal gets an 8 out of 10 from us. November sees it off to the Caribbean but no doubt it will be back for the 2016 season. Read Less
6 Helpful Votes
Sail Date: September 2015
This was a cruise booked for a group of 42 of us. The ship was smaller than most cruise ships and therefore, much more movement than expected (6 floors). Our cabin was located above the motor, 5th from the back, and all items were ... Read More
This was a cruise booked for a group of 42 of us. The ship was smaller than most cruise ships and therefore, much more movement than expected (6 floors). Our cabin was located above the motor, 5th from the back, and all items were vibrating on the table as we sailed. I had to sleep with my head at the foot of the bed. The food was so sub par, there were times when the food would actually run out and the "cattle drive" was complete with pushing and shoving. One "nice" meal in which my husband opted for the extra $13 euro for Surf and Turf, resulted in an inedible lobster that was colored brown and unknown time residing in the freezer. The service was sub-par as it appeared that all staff was new, as they did not know much about what they were serving or what options were available. The staff appeared to be unhappy and although some of them made an effort, it appeared that they had been treated so poorly, they were afraid to ask a manager any question, proposed by a customer. We were told that it was a converted German Battle ship and therefore, if required could move faster in the water to reach a destination before other cruise ships. Based on this statement, I should have expected a "military boot camp" experience. The prior month, I had travelled on a Missionary Trip to the jungles in Peru, these accommodations were similar without the joy that accompanies serving. Of our pretty large group, this was a first cruise for many and for those, it was their last cruise. Read Less
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 5.0 0.0
Rates N/A N/A

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