First of all I would like to say that we are both Diamond Cunard World Club members. We were passengers in Princess Grill on the short segment from Southampton to Hamburg October 20-22, 2023. This was the absolute worst experience I have ever had on a Cunard ship. This was our 12th sailing on QM2 and 34th cruise with Cunard. QM2 was scheduled to enter dry dock the morning we arrived in Hamburg. I ...
My husband and i have been cruising for over 30 years and our experience with cunard was the absolute worst. we would never sail with them again nor would we recommend them to anyone.
Our issues with the line began well before the cruise departed. their web site is difficult to navigate and provides only the minimal amount of information. our cruise fare included a beverage package and a ...
We'd been sailing with other lines for a few years and decided to go back to Oceania mainly for the smaller ships. Right from the start it was bad. Didn't get into our stateroom until at least 3:00 p.m. The balcony was so noisy we couldn't use it, the shower so small my husband had to open the door to pick up the soap if he dropped it, the bottom of the shower was filthy and the beds were mush. ...
We have sailed on 15+ voyages. We have sailed on Premium lines such as Celebrity, Princess, Holland America and now Cunard, we have sailed on a specialty brand, Star Clippers and Luxury brands, Crystal and Azamara, we are not new to sailing. I had a bucket list item to take a Transatlantic on a Cunard ship for over 40 years. I was diagnosed with stage four cancer, and realized, if I did not do ...
There was so much that went wrong it would take too long to write but in brief, no vaccination checks at departure, ship full of cold/cough/covid with no extra precautions or cleansing/sanitizing, Cunard blatantly lied about dry dock fiasco, propeller was in Cadiz on previous cruise where an attempt to replace was unsuccessful, they knew before we boarded, Lisbon would be cancelled confirmed by ...
We have done more than 30 cruises with Cunard which has always been our first choice for cruising until now! We chose this cruise for the itinerary, including the scenic cruise through the Mull of Kintyre which was truly spectacular and a plus.
Overall the cruise was a big disappointment primarily because the standard of service was not ‘White Star’. In the Princess Grill restaurant, the ...
We have sailed with Cunard since 2004 we have diamond passenger status, but this ship was a disaster, we paid £13,500 for a p1 grill room for a two week voyage , the cabin wasn’t as clean as it should be , the toilet bowl VERY obviously wasn’t clean, and my husband stupidly used the brush to clean it before I got a chance to call the steward, the tv system in the rooms is still worse than rubbish ...
I cannot reiterate how bad this cruise was. There was no communication between crew members and guests. Sat on a tour bus for 30 minutes, at no point was it communicated that we were missing 2 passengers. Rushed through breakfast to get to lounge for out tour. Once again, no statement that everything was running 30-40 minutes late. Told to bring passports to shore, completely false. Could ...
Recently my wife and I took a 28-day cruise from Southampton to San Francisco. Covid-19 dogged the entire 9,615 nautical miles of the voyage.
Our troubles began even before we boarded Queen Elizabeth. Cunard demanded a certified negative antigen test dated no more than 24 hours before boarding. That meant finding a provider open on a Sunday – which we did eventually at a cost of £70. Not once ...
I don't know the words that would be strong enough, to express how dissatisfied and upset we are with this cruise line.
The title of this review ("Don't walk, RUN away from Cunard") is not an exaggeration. We have been on many different lines, and were so looking forward to cruising with Cunard. Yet despite the hype around how Cunard is excellent It was our worst experience cruising in over ...