What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...
We chose Victoria again as it was going to Rio de Janeiro including a long trip along the Amazon. We started from Southampton and flew back from Rio. The ship carried on finally returning to Southampton. On board all food in the Britannia, Lido and Verandah restaurants was excellent. Staff service in all areas was also excellent. The ship's condition was very good overall and for those yet to ...
The service in the Britannia restaurant was as great as always. But the weather across the Atlantic was dreadful. We were late into Bermuda and Port Canaveral. The Churchill cigar lounge was full of cigarette smokers and resembled the Dog and Duck pub rather than an intimate cigar lounge as it is advertised. Day activities were poor and because of the weather the decks were often closed. ...
Excellent service and food, and world class shows. Entertained by Pam Ayres and educated by Lord Dannatt, or should that be the other way round? Special thanks to crew and staff, Roger, Chandra, Jane, Alex, Sid and many others. A great ocean liner - one of us gets sea sick on smaller ships but no problems on QM2. Enjoyed different venues each morning for coffee. Never actually went to the famous ...
We choosed this World cruise on Cunard for the itinerary and the ship
It was a very special cruise because of the Corona virus.
Everyone was disappointed by the cancellation of the ports.
But we understood , it was more safe to not stop in Asia. It was the end of January and we can only thanks Cunard, to have taken this terrible decision so quick, we were one of the first ship to change ...
It was my 70 th Birthday so we flew to Southampton to board QM2.
We are diamond members.
Apart from our room leaking from a broken toilet next door for a week ( again) being moved to a room that had unstable floors for a night ( as it wasn’t fit for anyone to live in) terrible waiters who reached across the table and your meal to pick up your wine and smell it
The list goes on. I am on ...
This is our 6th cruise with Oceania and 2nd time on the Marina and loved every moment. Embarkation in Southampton was efficient and we were quickly onboard. Our Concierge room was immaculate and as in past cruises the cabin staff were excellent and always greeted us by name. There has been discussion on some boards about the decline in Oceania food however, our personal experience was that we ...
Very poor experience with company
Customer service will never help you
If they do it takes a month to get back to you
Off ship tours not quality of what you pay for
Poor service on airport pick up
On board no one to help out issues
They just don’t care about there guests
Most of the areas need to be redone
Laundry machines broken
Slot machines broken for the whole trip ...
We just returned from our inaugural, “all inclusive,”11-night cruise with Regent Seven Seas. There were six travelers in our party. Our journey was to the British Isles on the Navigator. The trip met but did not exceed our expectations, with a few minor and two major disappointments. Despite the few problems, we found this cruise to be enjoyable and close to a luxury experience. This was our ...
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure ...