We choose Ventura for the ports of call. Alas, three were cancelled but the ports we did call at were in the main okay during our 35 night sailing. Never again on Ventura, the food was of poor quality, the service, hit and miss, the entertainment average, I don't think anyone would watch the acts if they appeared at venues other than on a cruise. The cabins, managed to a Travel Lodge standard, ...
I travelled on P&O for first time and selected the ship Ventura.
This was my first mistake, the ship has no wow factor like I've experienced with other brands.
My biggest mistake was choosing P&O as their staff in Bars and Restaurants simply don't seem to care.
1) ordered wine with dinner, it turned up whilst I was eating my desert.
2) I asked to order a drink at a bar. It Was ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
We chose to be in Queens Grill, in a cabin on deck 4 at the aft of the ship. Not our first time in QG but we were clearly trusting on hope over experience as our previous experience was very poor but time heals.
Our cabin vibrated when the ship was underway, and was impossible to sleep in on several nights of the cruise. I went to resolve this issue and was given a "sleeping cabin" in ...
Beware of the spa! 2 treatments booked and paid for before joining the ship. During one treatment, the assistant said one aspect had been booked but I could have all 3 if I wished. No additional price was mentioned. Before leaving they apologised and said they'd made an error by adding the whole cost to my onboard account when I'd prepaid, and they'd need to reset my account, and needed a ...
Ok, chose this short break as an early Christmas do for my wife and I, the ship needs either a total revamp or scrapping, the archaic plumbing system is not fit for purpose, blocked overflowing toilets in the cabin happened three times in four days, the last day the bathroom was unusable for 8 hours due to failure of the vacuum system for the toilets.
Sewage leaking across the bathroom floor, ...
First Cruise with P & O and extremely disappointing. Definitely not good value for money.
The ship is old and tired. We had a wonderful cabin steward, who was helpful and friendly. Our cabin was clean but in need of a whole refurbishment. The first night we dined in The Meridian, the service was awful, we waited 50 minutes for our starter, then 50 minutes for our main. The wine arrived with ...
For our first cruise post covid we chose to return to our favourite ship, Balmoral, to celebrate our joint 80th birthdays. To say we were disappointed would be an understatement! The cabin was tired and the bathroom was really dated with a chipped sink and ancient shower controls. We found the air conditioning in the Ballindalloch to be so fiercely cold that we had to wear our going ashore clothes ...
I chose this cruise because it was offering the three Fred’s in Funchal. The meeting of all three of Fred Olsens ships. I obtaienes a late solo traveller saver plus and was allocated a twin cabin for sole use on deck eight. Comfortable and spacious, well serviced but with an obscured view. Meals were taken in the Spey on deck ten. Good choice at breakfast, buffet or serviced. Ditto for the four ...
Booked a European cruise that sailed out of Southhampton in October. First the good. The meals were good. The Garden Cafe buffet was actually good with a variety and selection that pleased multiple tastes. We also enjoyed the the food at Cagney's and Moderno. They make good food for specialty diners. The crew were very friendly and attentive to doing great service in housekeeping, food, ...