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1 Helpful Vote
Sail Date: February 2019
We enjoyed every moment of our cruise! After being reluctant to cruise in the past we have now been opened up to a whole new world! We found the cruise exceeded all our expectations. Our mini stateroom was immaculate, comfortable, spacious ... Read More
We enjoyed every moment of our cruise! After being reluctant to cruise in the past we have now been opened up to a whole new world! We found the cruise exceeded all our expectations. Our mini stateroom was immaculate, comfortable, spacious and with excellent storage, we slept soundly each night. The staff we encountered were friendly, professional and always helpful. The food and bar services were of a high standard with so many options to choose from including many healthy options along with the more decadent choices! The ship is beautiful and although large there is ample room to enjoy quiet spaces and you never feel crowded. We particularly enjoyed the enclosed pool and surrounding areas. We felt that we had been away for a lot longer than 12 days, returning relaxed and grateful for such a wonderful experience. We have changed our opinion on cruising and look forward to future cruises. Read Less
2 Helpful Votes
Sail Date: January 2019
Missed ports last cruise due to bad weather. This cruise was very good, only problems were greedy people keeping reserved seats for shows, policing by ship should have been better. also many People entering pools and spas, did not shower ... Read More
Missed ports last cruise due to bad weather. This cruise was very good, only problems were greedy people keeping reserved seats for shows, policing by ship should have been better. also many People entering pools and spas, did not shower as requested by signs before entering,. Shore excursions from ship were good but a bit expensive as was the, price of drinks, could not see the duty free or GST exemption reflected in price. Buffet set up is messy as is trying to get a table, service in buffet area not very good. Movies in cabin were a bit dated and there was no current shows. The area for Elite passengers to get together each evening has been moved from Crooners bar to Vista Lounge a better idea, except that if you have formal dining at 5-15 pm it is hardly worth while attending hours shoul be advanced by a half an hour to give you a chance to enjoy yourself instead of rushing ir not going. Princess Happy hour has disappeared, where for an extra dollar you could buy a second drink, Not Good. Photographers are a nuisance,. always trying to push there product as is Effey, the spa, and fine art sales. you get the feeling they are after your money all the time. Read Less
4 Helpful Votes
Sail Date: January 2019
Wow , so glad I was able to to experience best cruise on this beautiful ship , everything was great, best cruise ever, entertainment, restaurants, atmosphere , Excellent staff, big beautiful grand ship , so much to do and to see , ... Read More
Wow , so glad I was able to to experience best cruise on this beautiful ship , everything was great, best cruise ever, entertainment, restaurants, atmosphere , Excellent staff, big beautiful grand ship , so much to do and to see , can’t wait to do next cruise with Princess, loved every minute Planning on Alaska. Raise as I have been thinking of doing that cruise for a while now I have met some great people on this curenht trip and made lovely friendships, sitting in the international caffe in the Piaza , going every night to the great show in the Princess theaty, after a great dinner in the Conqerto restaurant being spoiled by magnificent waiters and greeted by all your wait staff Can’t fforvet great cruise director Andrew with his put in every night about next days program Well , now on to planning a next cruise and looking forward to great time again well done Princess cruises Read Less
4 Helpful Votes
Sail Date: December 2018
Timing as the Cruise was over the new year and also location the ship was traveling were the important issues. Traveled on the other cruise ships during the new year eve time frame and it was very nice. This trip seemed to be smaller in ... Read More
Timing as the Cruise was over the new year and also location the ship was traveling were the important issues. Traveled on the other cruise ships during the new year eve time frame and it was very nice. This trip seemed to be smaller in activity scale when compared to other cruise trips Limited activities - Started a golf activity that was to continue - dropped without notification, no word, just dropped it. Food left a lot to be desired - Asian food represented very well however if you do not like this type of food the balance was less than acceptable - ended up eating from the kids menu for many of the meals. Became sick during the cruise and went to see the doctor - very little help - seemed as many people on the cruise were also sick with coughing and sore throats. Small room, balcony had the life boats right below the room. Read Less
5 Helpful Votes
Sail Date: December 2018
Chose this cruise because it had an associated land tour after the cruise. The major issue was neither the cruise or land tour. It was what Princess did during booking. We booked a room almost one year before the cruise on deck 14 (room ... Read More
Chose this cruise because it had an associated land tour after the cruise. The major issue was neither the cruise or land tour. It was what Princess did during booking. We booked a room almost one year before the cruise on deck 14 (room 505) with a balcony on the starboard side after much research. After everything was paid and approximately 45 days before the cruise they gave our room away without our knowledge or permission. We didn't learn this until we were printing the boarding pass which showed a room on deck 9 starboard aft. We called both Princess and our travel agent requesting our original room back. Princess said this was an upgrade and refused to give it back and our agent said she would have to get permission from the new people. They didn't get our approval why theirs? Anyway after many calls and arguments they finally gave us a room on deck 14 but it was not a location we wanted. It faced the aft of the ship and the location was similar to one we had on another cruise and didn't like. We couldn't cancel for two reasons, the cancellation charges and other plans we had booked before and after this cruise. So we accepted their room offer, but they will never get another cruise out of us. Now for the ship itself. Food was mediocre at best in the buffet and the La Mer restaurant which was the only specialty restaurant we visited. The buffet started shutting down food lines around 6:30 pm each night. They also closed off 1/4 of the buffet twice during the cruise for a Crab Shack specialty night restaurant. Next one port required tenders. There wasn't enough tenders to get the 3500+ people off the ship in a timely manner. Also it took an extra hour beyond the posted return time to get the people back on the ship. A ship this large doesn't need to do ports that require tenders. During the cruise and land tour we discussed these issues with travel agents and people which have done many Princess cruises, most of them were appalled with this cruise. We have done over ten cruises with different cruise lines and this was the second worst ever. Never again! Read Less
8 Helpful Votes
Sail Date: December 2018
This was our first Princess cruise. We chose it because we are booked for the 2019 World Cruise on Sea Princess, and this was a kind of "dry run" -- if one can have a "dry" run at sea! We are pleased we did it, as we ... Read More
This was our first Princess cruise. We chose it because we are booked for the 2019 World Cruise on Sea Princess, and this was a kind of "dry run" -- if one can have a "dry" run at sea! We are pleased we did it, as we learned a lot. We joined the Cruise Critic message board for this cruise, as well as the World one, and are so pleased that we did. At the meet and greet, it was great to fit faces to names, and have people to wave to in the corridors. We called ourselves the three C's -- Cool Christmas Cruisers -- and the three CCCs certainly fitted this ship -- though I am going to add more. It was Cool (the AC worked overtime, despite the cool weather), Clean (sparkling, in fact), and Colossal (it took us four and a half minutes to walk the corridor from our cabin the bow to the sternmost exit, which was the only way to the Allegro restaurant). It was also Confusing. By the 12th day people were still getting lost, myself being one of them. This can be blamed on a very poor interior design. The Piazza should be the heart of the ship, as the Atrium is on most ships we have sailed, but instead it is an impediment. It is also very noisy, as loud classes, such as Zumba, have to be held there, for lack of entertainment space. And the shops are not in an arcade, but scattered like an airport duty free area, making it very hard to walk through, when there is a crowd. I don't think they were doing much trade; I certainly didn't pause to browse. And then there is Culture -- lack of, that is. There is no card room, and the "library" is a set of shelves in the internet room. Bridge boards and bidding boxes were kept in the entertainment department, and put out in restaurants on sea days, for guests to use, unhosted. Games were played on the dinner tables, on top of the tablecloths. There was also a market held in a restaurant. I have strong reservations about this, which I have reported to the head Princess department in the US. Norovirus is the bane of cruise ships, and carrying publicly used material into the place where food is served is very risky indeed. There was little else of cultural interest. Two theatres, but no enrichment lectures. Each show is performed three times, two night sessions and the next in the middle of the day. I felt sorry for the entertainment department. It is a very hard ship for them. On the other hand, the internet is excellent, with an affable and helpful young man in charge of the internet cafe. Surprisingly, it was CHINESE! There must have been a big promotion in mainland China. If they were expecting a tropical cruise, they were disappointed. The Chinese from Australia and New Zealand were equally amazed, especially as everyone assumed they could not speak English, like their mainland counterparts. So that added to the fun. One night we shared a table with a lovely family. Their daughter, who lived in Melbourne, translated freely, but it was easy to "talk" as her mother had such an expressive face. I was informed that the ship was designed for the Chinese market, which explains a lot, including the interior design (very like a top Chinese restaurant in Beijing), and the double signage. The worst aspect was Cost. The cruise itself was a promotional bargain, but the accounts department is a disgrace. On disembarkation day everyone was talking about how they'd had to fix their accounts. One dear old lady with a cane said she had been charged $299 for a spa treatment! We drink only moderately -- and cut down even more when we found that two single Scotches (blend, not fancy) with water on the side cost $38. We only found this out when we checked our stateroom account, as this is the first ship we have ever experienced where there is no spirits menu, with prices, and where there is no chit presented to be signed in any of the bars. Chits are presented in the restaurants, but even though I added the price ($10 per glass on the menu) to the chit before signing, I was consistently charged $12. And, while it is cheaper to buy a bottle, to cover the next two or three dinners, the bottles seem to be very easily lost somewhere backstage. And now comes a strong warning. I used a debit card linked to my checking account, to avoid the surcharge that comes with using a credit card. The my horror, when I checked my bank account after getting home, I found that while the total on my shipboard account had been taken out on disembarkation day, throughout the cruise TEN other charges had been made, ranging from $8.62 to $130.47. None of them seemed to relate to the actual shipboard account -- the figures simply didn't match. All ten were "pending" so when I phoned my bank, I was able to freeze them. Then I phoned Princess, as the bank officer urged me to do, and was told that these were "holding" charges, and that I would be repaid after the next five working days. Well, I shall be watching my bank statements, meantime, and unfreeze the card if what I was told turns out to be true. But a checking account is an everyday one, with other charges coming in, which makes the reduced balance a problem. Worse still, if this happens during the long world cruise, this double billing is going to really snarl up the finances back home. It is a crazy policy, as it means that we will be doing as little shopping as possible, and definitely cutting down on drinks. Meantime, I will inquire further. If this double-billing does not happen with credit cards, then I will change from debit to credit, and swallow the extra cost. Unfortunately, as my husband says, it has soured our experience on Majestic Princess, and made us nervous about the next one. I am glad to have Cruise Critic to air our concerns, and strongly recommend their cruise roll calls, with their friendly and useful message boards. Read Less
4 Helpful Votes
Sail Date: November 2018
We are a younger couple who didn’t not fit the average customer for this cruise. The cruise was full with older people, didn’t really appreciate our presence. If it wasn’t the passengers giving the side eye it was the crew. They ... Read More
We are a younger couple who didn’t not fit the average customer for this cruise. The cruise was full with older people, didn’t really appreciate our presence. If it wasn’t the passengers giving the side eye it was the crew. They must not expect us to spend money in this way as well. We chose this cruise for port locations. Next time we would choose to travel independently. Take a flight and stay at our destination. You get more of a geninue incounter with the land and people. Select members of crew were outstanding. Food was mediocre. Crew is trained to upsell you on EVERYTHING. Ship was clean. Available time to relax was perfect. Board game/game selection was outstanding. Onboard activities can be a little repetitive and cheesy. Wasn’t any real options for our age group except for drinking- we don’t drink a lot. We adored the center ballroom which always seemed to have older couples floating across the dance floor. Read Less
4 Helpful Votes
Sail Date: November 2018
We sailed on the Regal Princess in June this year and wanted to compare vessels. From the very first impressions it was obvious this ship was indeed designed for the Chinese gambling market, a beautiful ship none the less but has missed ... Read More
We sailed on the Regal Princess in June this year and wanted to compare vessels. From the very first impressions it was obvious this ship was indeed designed for the Chinese gambling market, a beautiful ship none the less but has missed out in many ways. The theatre (Princess) was small and the seating reminded me of a budget airline and as about as comfortable. One of the bars in the atrium is a converted juice bar ( a terrible waste of space ) and sitting at the bar with an other couple was difficult because of a large glass showcase taking up most of the available counter. The French restaurant on the same level was always empty. The atrium is typical of Princess so no further comment Our cabin was a mini suite, mid ship and on deck 15. Very comfortable and nicely fitted out but the overhang from the walkway obscured any vertical view. The crew were fantastic as usual and often went beyond. The wife and I had booked the Harmony restaurant (Chinese banquet) for our final night and were disappointed at the standard - most of the courses were sent back as too cold or inedible. Entertainment was mediocre at best but I'm sure Princess are working on it. Makes me think they are trying to cut costs. We have travelled many times with this cruise line (three time this year) and have noticed a decline in the standards offered Read Less
2 Helpful Votes
Sail Date: November 2018
I chose this cruise because it was the right time of the year for me - just before summer in NZ and getting cold in the Pacific Northwest where I live. Everything was handled perfectly from embarking to disembarking which is quite a feat ... Read More
I chose this cruise because it was the right time of the year for me - just before summer in NZ and getting cold in the Pacific Northwest where I live. Everything was handled perfectly from embarking to disembarking which is quite a feat considering the huge number of passengers. The cabin, dining, entertainment were A-1. I have many food allergies but the chefs and servers ensured I never had a problem. I enjoyed every port and the excellent entertainment on board. But most impressive were the Captain and every crew member I met. I felt like royalty. The only thing that would have made this cruise better for me would be to have an extra day in each port. So much to do in so little time. I did notice that people had to wait a long time for elevators and that seating in the Piazza area was quite limited at times. I personally am still able to take the stairs and did so most of the time. Thanks to using the stairs (and the exercise room) I pigged out on the fine dining guilt free and never gained an ounce! Thank you Majestic Princess for an awesome time! Read Less
4 Helpful Votes
Sail Date: November 2018
Short cruise on new Majestic princess food quality and variety not up to scratch with previous cruises entertainment not that great , too much around top deck always cancelled bad weather, cruise shortened due to bad weather no ... Read More
Short cruise on new Majestic princess food quality and variety not up to scratch with previous cruises entertainment not that great , too much around top deck always cancelled bad weather, cruise shortened due to bad weather no componsation overall worsecruise than RCL & celebrity crew and staff did a fantastic job,very freindley and helpfull menu in dining room very poor with little variety compared to other cruise shiops I was expecting alot from princess having paid more than i normally wood but was totally let down on price and quality spa services too expensive, temperature in the lotus enclave, sauna & spa complexess wher way to cold most people using those facillities also agreed largest entertainment thetre filled out too quickley because it was too small for major acts. lifts where always slow and hard to catch alwas jammed packed although Nice new ship had go d decor freindly staff needed more seats around entertainment areas Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.5
Entertainment 4.0 3.3
Public Rooms 4.0 3.6
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.1
Service 4.5 4.0
Value For Money 4.0 3.3

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