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Meh
1 Helpful Vote
Sail Date: March 2019
Went with a big group from my country club development. The pros were that the size of the ship was very manageable and easy to navigate, no lines or waiting for anything. Staff were friendly and helpful and willing to go above and beyond. ... Read More
Went with a big group from my country club development. The pros were that the size of the ship was very manageable and easy to navigate, no lines or waiting for anything. Staff were friendly and helpful and willing to go above and beyond. Had a standard outside stateroom with window that was small but adequate. Best restaurant was Aquilina by a long shot. The spa was decent The cons are a bit plentiful. The ship is very dated looking and in dire need of renovations. Cabin bathroom was ridiculously small. The food was sub par even tho plentiful and certainly nothing special in either taste or presentation ( except in the aforementioned Aquilina) . The entertainment was amateurish and difficult to sit though. The spa did not inform me that I could use the outside sun deck and whirlpool because I purchased a treatment. The destinations itself, key west and Cuba were disappointing. Key west is a place you can walk around for an hour or so, have a great lunch and drink alcoholic beverages in your choice of at least three establishments per block. The stores are typical tourist stores loaded with shell necklaces and tee shirts and crappy sandals. Cuba is a hot mess. It’s depressing it looks like a bomb hit it except in the tourist area where the ships are docked, those buildings are pleasing to the eye. The shopping is limited in scope, most selling the same cigars, Cuban shirts rum and local street art but u can barter price. Tour guides will try and pester you as will shop owners and beggars, it can be daunting. To each his own, this trip was not for me sorry to say Read Less
Sail Date: March 2019
This was our first non mega ship cruise. We usually go on the new ships the smallest was the Disney Dream .Having sailed around Cuba so many times and seeing the lights in the distance. This was our chance to visit. To compare is not ... Read More
This was our first non mega ship cruise. We usually go on the new ships the smallest was the Disney Dream .Having sailed around Cuba so many times and seeing the lights in the distance. This was our chance to visit. To compare is not easy. I think it’s where you are in life and what your looking for. If you want a nice peaceful cruise with a crew who really is happy to take care of you.If you like tea in the afternoon and cocktails before dinner they have it. Cocktails and a vey good piano player with fellow cruisers is quite nice. They had a show one night and it was really good. They sang and danced their hearts out. The costumes were also notable. The Cabins... We had a balcony room and it was the usual. The bathroom was fine and we are not small people and the shower was not an issue. They are all small, on this ship they are very clean.. When they do you room the bathroom gets sanitized when they do your room AM and PM. I liked that and there were no issues.The rooms have quite bit of storage built ins and a closet. Food. We never ate sit down. We liked the Buffet and liked sitting in the back outside.They still have great service and white table cloths The food was good and lots of choices.Everything is nicely displayed.and they have servers to help you. Once again everything is about keeping things clean and you happy. I hate people who Double dip ect this was not happening. You could have as much as you wanted with your clean plate. ..Poolside eating.. They have a nice menu of the usual plus salad, nachos ect . You order they bring it to you.It’s very good and very nice to be taken care of. They also have Steak ect at night and the tables are all done up. Room Service. Added treat Everything is so good and great portions. They have both Gelato and ice cream machines and non sugared is a plus.The ship is quiet and attracts the older cruiser who appreciates good service, and good food. The crew loves them and the feeling is mutual Some people we spoke to had been on more than 5 cruises. It was nice to relax and just enjoy ourselves To be taken care of in the style that seems to be forgotten Read Less
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1 Helpful Vote
Sail Date: March 2019
As a first time cruiser I was not sure what to expect however with excellent accommodation, excellent food, attentive, competent and friendly staff, there was little that could or did go wrong. Dining...Didn't need to upgrade to ... Read More
As a first time cruiser I was not sure what to expect however with excellent accommodation, excellent food, attentive, competent and friendly staff, there was little that could or did go wrong. Dining...Didn't need to upgrade to any of the packages on offer and ate mostly in the Windows and Patio areas. a delight. Booze....Didn't need to upgrade to any kind of premium package, the wines on offer were excellent as was the rum punch and beer. The Spa...Young lady insisted that I needed a haircut and I did, received and excellent haircut and not overpriced. Entertainment...The house band were excellent, the singers could sing and the dancers could dance. They all came together on the White Night event and were terrific. The set shows however were more high camp and cheesy than anything else, , although 70 this year I was brought up on the Stones and Beatles and Genesis, Pink Floyd etc If anyone plays Sweet Caroline to me again I will probably hit them. We were treated to terrific reggae with Third World and some chap from a West End Show who knew his stuff. In saying all that no one goes on a cruise for the entertainment. Excursions...Didn't go on any of the ships as found them overpriced, It was easy to get a local taxi in most of the Islands to take us round for an hour and cheaper. Everyone worked hard to ensure a good time was had by all. Read Less
2 Helpful Votes
Sail Date: February 2019
It is inexplicable why Azamara, when they drydocked the new to them Pursuit, did not add a pool heater. Although the pools on all the Old Renaissance ships are small and oddly shaped with their two whirlpools “pinching” the pool in the ... Read More
It is inexplicable why Azamara, when they drydocked the new to them Pursuit, did not add a pool heater. Although the pools on all the Old Renaissance ships are small and oddly shaped with their two whirlpools “pinching” the pool in the middle, Oceania made sure to add pool heaters, Azamara apparently cheaper out leaving the pool only functional for most when it is in the tropics. When we were quite surprised and commented to the in service staff we got shrugs and told that is how all the Azamara ships are. So if swimming is important to you as it is to us, beware you probably should choose a different cruise line Having said this, the staff are generally good, the staff/guest ratio and cabins fine (although like all R class ships on the small side. ,. Although I have heard from others that the food on Oceania ships are better, having been on both, I would rate them about the same with the exception of the smaller specialty restaurants on Oceania are free whereas the specialty restaurants on Azamara cost $30 each.3 for $70. On the other hand they have one free outing on shore which Oceania lacks....so on balance....unless you are a swimmer, or like the more frequent activities scheduled regularly on Oceania cruises or simply want to stretch out in a properly heated pool I would rate the two lines about the same...at least in their R class ships...with an edge to Oceania’s slightly larger Marina/Riviera and an edge to them if you are on a longer voyage as the costs of specialty dining in Azamara would more than offset one night’s activity. Read Less
Sail Date: February 2019
chose for the ports to include NZ and Oz. over 15 nights 5 shows were fairly good, but the 10 others were dire. They use a company called level 54 who are shocking. many nights the audience only numbered about 30 out of 650+ ... Read More
chose for the ports to include NZ and Oz. over 15 nights 5 shows were fairly good, but the 10 others were dire. They use a company called level 54 who are shocking. many nights the audience only numbered about 30 out of 650+ passengers on board which pretty much sums it up. The tv films in the cabin were very old (eg under a tuscan sky) and went on repeat in the 2nd week which is inexcusable. If the weather had been poor then the sea days would have been very boring. Regular Azamara cruisers we talked to were disappointed and felt the cruise line is slipping in the same points we make above. on disembarkation we had to get off the ship by 9am even though our flight was in the afternoon! all other cruise lines we have used always allow you to stay on board after vacating your cabin rather than dump you at the airport! not impressed. Read Less
2 Helpful Votes
Sail Date: February 2019
We chose Azamara and this itinerary based on the recommendation of friends who did it a couple of years. ago. We too weren't notified of the change of embarkation point, but noticed the ship in the "wrong port" the night ... Read More
We chose Azamara and this itinerary based on the recommendation of friends who did it a couple of years. ago. We too weren't notified of the change of embarkation point, but noticed the ship in the "wrong port" the night before from the roof top bar of our hotel. Sailing on smaller ships is a great experience. More attention from crew and an altogether sense of community familiarity that just happens among the passengers. We had a balcony room, midship on the deck 6. It was very comfortable and the small shower was adequate. Because of weather or just being out and about we really didn't use the balcony much but it was nice to have. The crew was always attentive, the entertainment very, very good, and most meals were well prepared. However more attention should be given to timing and suggestions as when to eat in the dining rooms if you want to make a show. Any time after 7.15pm creates a rush. Prime C was a disappointment, the food was just ok, the service slow and the room needs to be refurbished. Aqualina though did not disappoint. My only other comment on the food was that there way too much. Something was always there, available and too inviting. We did several exercise classes. More thought needs to given to the space required as many were popular and people couldn't participate. However they were advertised as 45 minutes, but most were barely 30. The Amazing Evening in Melbourne was in a beautiful recital hall with a performance by a top Australian vocal artist. Very enjoyable. The White Night was well done, the production performers professional and personable. Dancing in the Living Room to the Sound Sensations became a nightly destination for us. The crossing to New Zealand was a day and a half of rough seas, but part of cruising. But we found there were too many sea days, especially when they were back to back. All the ports provided something to do, some more that others. Napier was special and unique with its art deco architecture. We don't do cruise sponsored shore excursions. We find better value and choice is always available at the port. Cruise lines ask you think about the environment when using towels, etc, but they don't do anything about the amount of newsletters, brochures, invitations and sale announcements they produce. There must be better and more efficient ways to communicate to your guests and cut down on paper useage. It was ridiculous on this cruise. Overall, there is no reason not to consider Azamara for fun and enjoyable experience. Read Less
Sail Date: February 2019
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping ... Read More
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping or entertainment on board. I want a lovely cabin, great bed and nice common areas. Having said that, the Quest is in need of an overhaul. I was shocked at the condition of our bathroom- its was a bit gross with putty in the bottom of the shower. Wallpaper in the shower??? Not a great idea. the good news- it is going to drydock after the cruise following our departure in Cairns- after it docks in Singapore and it needs it. My only complaint about the service was in the dining room and the buffet in the am- I had to beg for coffee refills and for water!!! Its hot in australia and I don't think on a ship the caliber of Quest I should have to run after waiters to get water or coffee. Otherwise, the service was great. Clearly there were newbees onboard in both areas that did not speak English very well and struggled in that regard. They frequently smiled, said yes and disappeared never to bring what I had asked for. And that is literally the worst thing that happened over the 29 days. Otherwise, the service is impeccable, attentive and the folks on board we traveled with were delightful. I had a really great time and I will say- we have already booked our next 30 days B2B cruise. It will be on Quest- I hope the refurb is still intact when we sail again. Read Less
8 Helpful Votes
Sail Date: February 2019
The first thing to say is that we had a great cruise and would recommend Azamara Journey. The staff members were all friendly helpful and efficient and it seems a very happy ship. It is worth noting that some staff members had been on ... Read More
The first thing to say is that we had a great cruise and would recommend Azamara Journey. The staff members were all friendly helpful and efficient and it seems a very happy ship. It is worth noting that some staff members had been on board for many years and seem loyal to the brand. The ship in general, with the exception of the Discoveries Restaurant at Dinner time, did not seem too crowded. Discoveries could be noisy but the food and service remained excellent. The food in general was a high standard in all restaurants but we found that the ambiance of the Specialty Restaurants along with the high quality of gourmet food and service gave us a refuge and a quiet place to dine. Both Prime C and Aqalina had their own menu which remained the same throughout the cruise but were supplemented by Chefs Specials each evening. Suite guests were invited to a special ‘Best of the Best’ dinner which was an exceptional evening The complementary wines were a reasonable standard, particularly the white wines and there was an adequate selection of included drinks at the bars. The internet is well below the standard expected of Azamara in that when and if you can connect it is slow and tends to drop out. The Suites are given 235 minutes but the package otherwise is expensive and difficult to justify. Our impression was that the decor was dull throughout most of the ship, the exception being the Drawing Room/Library which is very colourful & a very pleasant place to sit. The Forward lounge was another excellent space to relax and enjoy friendly waiter service. We booked private tours of Havana, Vinales, Cienfuegos and Trinidad but decided to use the ships shore excursion for Santiago de Cuba as the ship was due to sail at 15.00. Sadly the latter, a Panoramic tour in Santiago was very poor and a huge disappointment. This was one of the worst tours we have ever taken; firstly we could not hear the guide, Lucia above the traffic in town and she did not have a microphone to help her. Secondly we were not aware that the bus would not stop to see the Revolution Square etc - we drove slowly past the places of interest rather than being allowed time to see them close up. If this is the intention then it should be made clear in the tour description. Finally, we signed up for a tour without a lunch stop (who needs lunch when you are fed so well on board ship) but were in any case taken to a poor quality lunch despite protests from most of the group. We felt this was a waste of time that might otherwise have been enjoyed at the monuments. More importantly, it turned out to be a waste of food as most of the group did not eat much and lots of food was returned untouched. When there is a shortage of food in Cuba and the locals endure rationing, this was also embarrassing for us and our companions. A very comfortable way to see Cuba on Azamara Journey. Worth Knowing: Immigration: Be very careful filling out the Cuban visa which costs US$ 75 and is issued as you embark. The check in agent said any mistakes would mean you having to buy another visa as a cost of US$ 75. The Visa is good for all ports in Cuba. The first time ashore in Havana the Immigration line was long & generally slow. On subsequent days off the ship, it was a quick wave through after a very casual look at the passport. Local Currency You need to change your foreign currency at the cruise terminal in Havana or at a bank in the square outside the terminal. The exchange rate is fixed and common to all banks. If you use US $ you are surcharged 10% making a total of 13% commission. We were advised to use GB pounds and were charged the 3% commission only. This is common to Euros and Canadian $ also. The tourist currency is the CUC which is worth 25 Cuban Pesos, the money used by locals. Rest Rooms Cuba has a strong health service which is free to Cubans but the health care does not apparently extend to public health as is obvious in the state of toilets in restaurants and bars. You should also have some small change for the person manning the toilets. Apparently it is not necessary but fully expected and in return you will be given a hand full of toilet paper. Take some tissue with you in any case. Read Less
2 Helpful Votes
Sail Date: February 2019
First of all, the ship is in good condition as well as the rooms, my wife and I booked a cabin with a balcony and it was really what we expected, maybe a little smaller than in the photos but we liked it. - Food and drink well, maybe ... Read More
First of all, the ship is in good condition as well as the rooms, my wife and I booked a cabin with a balcony and it was really what we expected, maybe a little smaller than in the photos but we liked it. - Food and drink well, maybe you could improve but in the same way it was not bad. - We had a lot of fun during the nine nights that took the cruise, dancers, music, it seemed an important event every night. - Excellent service, especially Mario our concierge who was very kind and helped us with everything that was presented, we even needed to make an urgent call to our tour agency and he gave us his phone. - About the shore excursions, very important, do not book with the cruise. For my tours in each port we booked with Viajes Vintage (viajesvintage.com) and we had an excellent experience, I HIGHLY HIGHLY RECOMMEND THEM, our guides were Yunet in Havana, Myldred in Cienfuegos and Lianne in Santiago de Cuba, we had during our excursion our own classic car with air conditioning very well maintained and we paid half of what we would pay with the cruise line. - It was very simple to get off the ship terminal in all ports but in Havana, it toke a while. Read Less
2 Helpful Votes
Sail Date: February 2019
This was my 8th overall cruise, and I chose this trip for the amazing immersive itinerary of Cuba. From the moment I stepped on the Journey, I appreciated the calming decor. It was so great to be on a ship of only 600 - you really got to ... Read More
This was my 8th overall cruise, and I chose this trip for the amazing immersive itinerary of Cuba. From the moment I stepped on the Journey, I appreciated the calming decor. It was so great to be on a ship of only 600 - you really got to know your fellow passengers...especially if you're an outgoing guy like me. We ate almost every meal at the discoveries restaurant and were VERY pleased with the quality, presentation, and taste of the food. I've been avoiding red meat recently, and they always had at least two fish choices(other than salmon)! i asked for freshly steamed broccoli and they always delivered on any request that I had. The entertainment wasn't extensive - but we did enjoy both shows by our cruise director...the VERY tall and lovely Eric! Please, please, please...book private tours of cuba! Do not take the cruise's excursions. they tell you that it is difficult when you get to cuba and that you can't get off the ship if you don't have a tour booked...NOT TRUE!!! All three of our private tours were AMAZING...private air-conditioned cars from the 50's. Do your research on TripAdvisor - and book with confidence! Read Less
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