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Crystal Cruise Reviews

Cruiser Rating
4.2
Very Good
618 reviews

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1-10 of 618 Crystal Cruise Reviews


Summary crystal symphony pacific coast Jan. 2020

Review for Crystal Symphony to Asia

cruiser#2 avatar

cruiser#2

10+ Cruises

Age 80s

I wish to provide my personal thoughts on a 8 day cruise. As for my background I am in my 70's with 20 cruises in the last 4 years 10 on 6 star lines Silver Sea, Seabourn and Oceana. First the pros for the Symphony The ship is 25 years old but in general well cared for but you would expect this from a 6star line charging premium prices. No wow factor, The food is very good, nicely presented ...
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Sail Date: January 2020


We had a great cruise on the Serenity

Review for Crystal Serenity to Panama Canal & Central America

CruiserFromMaine avatar

CruiserFromMaine

10+ Cruises

Age 60s

We had a great cruise on the Serenity from Miami to Los Angeles. This was the first leg of the 2020 World Cruise. Food and wine are an important part of cruising for us. We found the food to be very good to excellent with only a couple exceptions. The included wines were certainly up to the task. The service was great throughout the ship. We received particularly good service from Phil on ...
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Sail Date: January 2020

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)


We Jumped Ship In Cabo!

Review for Crystal Serenity to Panama Canal & Central America

alwaysonaship avatar

alwaysonaship

10+ Cruises

Age 50s

After 55 cruises, the Crystal Serenity was such a unsatisfactory cruise, we made arrangements to get off the ship in Cabo San Lucas and fly home. Yes we left. This was the first leg of the world cruise and we found it to be a major disappointment. We looked at each other one day, and decided enough was enough and let’s leave. We contacted the concierge and made all the arrangements, got on the ...
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Sail Date: January 2020

Cabin Type: Deluxe Stateroom with Verandah


Not worth the price

Review for Crystal Serenity to Caribbean - All

Piatravelgal avatar

Piatravelgal

6-10 Cruises

Age 60s

Too expensive for what you got.food was good, service was good. Shore excursions were expensive and poorly done. Complaints to the excursion desk were blown off. Not much to do on sea days or in down hours. Okay, I have to add more to post. There must be fun things to see on Turks,Antigua and or St Lucia. But we were packed into small Nissan mini buses or rough riding trolleys. Some guides ...
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Sail Date: December 2019


Holiday Hawaiian Cruise

Review for Crystal Symphony to Hawaii

henart1 avatar

henart1

10+ Cruises

Age 70s

Not our first time on Crystal, but now our last. We were late leaving San Diego as the ship's doctor had to be rushed to the hospital. As we were sailing under a Bahamian flag, it was determined that two of the guests who were doctors, would stand in. Safe? Maybe. This was our first time on Symphony, but many times on Serenity and on Harmony. We were treated like a stranger throughout ...
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Sail Date: December 2019

Cabin Type: Deluxe Stateroom with Verandah


Horrible suite/very good food

Review for Crystal Symphony to Hawaii

Zebra2 avatar

Zebra2

6-10 Cruises

Age 70s

We have previously sailed on Crystal Serenity. Both cruises our suite was beautifully furnished and very comfortable. Since we had cruised the Bahamas in past years, we wanted a different itinerary. So we decided to Hawaii would be a nice change. Embarkation started off a little rocky, Crystal was trying out a new system and it took awhile to get information into an iPad. Our cabin was ready ...
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Sail Date: December 2019

Cabin Type: Penthouse Suite with Verandah


Other Great Crystal Cruise

Review for Crystal Serenity to Caribbean - All

CRUISEVET84 avatar

CRUISEVET84

10+ Cruises

Age 60s

We went on this cruise to relax and get a full service treat and in one. This is our 3rd cruise on this ship and we were not disappointed with the room,service or entertainment. I enjoyed the trip because everything you do is paid for and they don't nickel and dime you for everything . It is nice to order a new drink and if you don;t like it then you can order something else. It is also enjoyable ...
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Sail Date: December 2019

Cabin Type: Deluxe Stateroom with Verandah


First Class all the way

Review for Crystal Serenity to Caribbean - All

chefmur avatar

chefmur

10+ Cruises

Age 60s

This was my 60th birthday celebration so we decided to go higher end. We have sailed with Disney with our kids and lately on the newer HAL pinnacle ships. We were overall thrilled with the cruise and are now spoiled. We booked a verandah cabin and were fortunate to be upgraded to a Seabreeze Penthouse with butler. I think the word penthouse was a little over exaggerated although very nice it was ...
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Sail Date: December 2019


Superb excellence

Review for Crystal Serenity to Caribbean - All

bstoronto avatar

bstoronto

10+ Cruises

Age 70s

This ship is elegant and the staff are all wonderful. Lounges are delightful. Entertainment is amazing. They even have a magician aboard who entertains groups of only 20 at a time with very clever tricks. Beautiful live music everywhere. Cabins are spacious and excellent. The food is to die for. It is the best cruise line we have ever been on and we have been on most. This was not our ...
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Sail Date: December 2019

Cabin Type: Deluxe Stateroom with Verandah


What is wrong Crystal?!

Review for Crystal Serenity to Caribbean - All

Andelle01 avatar

Andelle01

10+ Cruises

Age 70s

Two years ago I had a cruise with the Crystal Symphony, and my husband valued it with a 10 + !! Fantastic... That is why I chose this year again for Crystal, but this time as a solo-cruiser because my husband passed away. Everywhere is advertised that solo-passengers are welcome , there is a meet & greet party, there are hosts and solo passengers tables....etc. Before my trip I even ...
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Sail Date: December 2019


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